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November 2023 by La Ru
The gentleman showed us the unit. He got us into the system for access. The unit was clean. There were no specials for the size unit we got. I was looking forward to having one free month. I would have liked if the unit wasn't on the third floor.Update: The 10x30 at some locations is $500+. I was paying $379 for the same size unit with a brand competitor, and I was a long-term tenant. The rental amount would still be under $500 for a new tenant. I only moved from that storage company because I was tired of all the dirt, and they kept increasing their prices every 6 months.I'm renting two storages of the same size (10x15) in different locations and different rental amounts with Smart Storage and still paying under $500. The 10x30 would still cost too much, and it still wouldn't be large enough. I would reconsider when the rental amount is where I can afford it.Update 11/23/23: Their 10x30 internet price is (or was) less than $400. I quickly reserved one so I can merge my storages.
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November 2023 by Zabrina
Armando, is such an amazing person! He went above and beyond to show me the best Customer Service today and for that I am truly grateful!! Thank you so much!
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October 2023 by The Watch Noob
If you need any help ask for Armando! He was very respectful, professional and helpful. I would definitely recommend this place and Armando for anyone looking for a storage.
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October 2023 by Anneliz Obras
I’ve had my storage unit for 7 years and Armando, the manager, has been nothing but AMAZING. I had not met him in-person until today as I’m cleaning out my unit. Each time I’ve ever spoken to him, I knew my belongings were in great hands. I highly recommend this location because of Armando.
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October 2023 by Anisabel Rodriguez Garcia
We use smartstop storage for over 3 years and never had any issues.Temperature was great thru all year round and my stuff never got damaged. Highly recommend and the staff is great with the hours being very great. Will definitely use it again if needed.
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September 2023 by Tammy Viela
Armando was amazing from the start. Very thorough on all details and his customer service was amazing. Clean property and great pricing. Thank You
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September 2023 by Barianna D
Armondo really was super helpful and nice ! He stayed after hours to help us and ensured that we were okay before he left . I definitely recommend this place over anyone else !
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September 2023 by Jean Tharpe
Armando was extremely helpful and quick to respond to all inquiries. He’s very personable and professional.
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September 2023 by Dolly R.
Armando was very professional and friendly. Made sure that everything was complete and very clear instructions. Really appreciated his A+ service ?
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September 2023 by Ashley Brooks
**SCREENSHOT YOUR REVIEW!!Protect your things by not storing them here. This facility had a 4.1 rating in June and now are at 5.0 with not a single unsatisfied client.*PLEASE SCREENSHOT* your reviews before you hit submit. Customers need transparency of the service provided here and mishaps that have occurred. We’re human and it’s normal to make mistakes, it’s how you handle them that determines your character and deleting reviews to delete your actual image and how you treat patrons is very sad and poor business tactics. It’s bad enough you get hounded with someone standing over your shoulder to make sure you get the review done before you can even walk out the office….I had this much to say JUST ABOUT reviews being deleted, just imagine the opinion I have of the actual service I’ve been provided and mistreatment, misinformation, and my actual move in experience.Beware and once again *SCREENSHOT YOUR REVIEW** before hitting submit and best of luck to whoever stores here..
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August 2023 by Hilary Eisen
Great experience. Clean and always helpful. Price increase after first few months was rough but still worth it and best deal in town. Will def use if needed again.
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August 2023 by Guadalupe Zambrano
Great customer service!!! Armando was very attentive to our needs. Even though he was closing he took us in and got us exactly what we needed.
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July 2023 by Sue Patchett
Armando has been absolutely AWESOME!! He was so helpful and kind. The facility is clean, great rates and all around wonderful! We feel it is a very safe place to put our belongings.
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June 2023 by Roy Rice II
Armando was very helpful and knowledgeable about the units, and items placed within. 3 lvls, climate controlled with elevators and emergency stairs. Units have individual alarms
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June 2023 by Erica Chandler
I've had a great experience with this storage facility. Armando is always available and is professional, courteous, and does it all with a smile on his face. He has gone above and beyond for me more than once!