-
October 2023 by Mauricio Chavez
Bad customer service! Call to make appointment and lady said she would call back, still waiting.
-
July 2023 by LaChandra P. Parker
All of my children started out with Dr. Dexter Morris from early childhood, who are all adults, along with myself. The staff has change over the 20 plus years of me going there, but Dr. Morris yet provides exceptional care for All People.Keep doing a phenomenal job Vision Source.
-
July 2023 by Ashley Cross
Not sure how I have glasses from almost 10 years ago and they are still holding up well, but when I purchase glasses from vision stores, they don’t even last two months, Something always break. Glasses aren’t good quality at all!
-
July 2023 by Jimmie Washington
This office is very nice , good customer service and offers a lot of eye glasses ?
-
February 2023 by Todd R
The people working scheduling are chasing customers away. Tried to schedule an eye exam for my wife and I as well as her parents. They insisted that two could be scheduled and we would have to schedule the other two another day. We will take our business elsewhere as this is a foolish policy by those that have forgotten what customer service is all about.
-
December 2022 by Anne Wilburn
I am extremely disappointed in this business. I spent $400 here between an eye exam, glasses, and sunglasses using my insurance. The sunglass lenses were free as a promotion. However they never even bother to offer me polarized lenses I assume because they were going to be free… I did not think to ask because naturally I figured a vision center who was making me custom, prescription lenses would naturally provide me with polarized lenses. I just wasted $200 on sunglasses I will now need to replace. ??
-
December 2022 by James “Coach James”
Don’t waste your time with this Doctor! His staff is extremely rude. Got my mom’s prescription wrong and refused to fix it. We missed one visit at the beginning of the pandemic and now we are on a “walk-in only” status. Go somewhere, anywhere else!
-
December 2022 by Chris Twist
I have a TBI (traumatic brain injury) and have OCD (obsessive compulsive disorder). This does not mean that I am not a useful, capable person, but it does mean that patience is what I need sometimes. Everybody here was quite patient with me, while I am thinking about the correct words to use to give them the information they need or tell my vision doctor exactly what is happening and what I need help with. I am going to stay with them because I feel safe here, and being safe means everything to me.
-
December 2022 by Yesenia Smith
Be prepared to spend 3 hours of your life here when you schedule a visit... The optometrist and the people that ring you up to purchase lenses are very nice however the front desk staff is so rude! I spoke to the same person on the phone and at the door shes like "just sit ill get to you when I get to you" yea not very professional... Go else where!
-
December 2022 by Chyrese Gray
I found this eye doctor for my husband the worst thing ever. They are extremely rude and uneducated about their work and customer service. 1. Messed up his prescription for his glasses called for more money and tried to make it seem like it was his fault. 2. They never called him for his glasses, when he called they passed the blame saying someone should have called him 3. Now this is the KICKER, HE WAS SUPPOSED TO HAVE TRANSITION GLASSES NOT, HE TOOK THEM BACK THEY PROCEEDED TO SAY IT WASN'T ACTIVATED AND HAD THE AUDACITY TO TELL HIM TO PUT THEM IN THE FREEZER AND THEN PUT IN THE WINDOW SEAL…HE WORE GLASSES FOR YEARS AND ALWAYS HAD TRANSITIONS AND NEVER HAD AN ISSUE. BAD EXPERIENCE AND IMPRESSION IS A UNDERSTATEMENT. THEY GET MONEY FROM INSURANCE AND OUT OF POCKET MONEY AND DONT GIVE WHAT YOU PAY FOR. IM REPORTING TO BETTER BUSINESS BUREAU AND TO INSURANCE COMPANY BEING THAT THEY CHARGE INSURANCE FOR SOMETHING THAT WAS NOT RECEIVED. WHY SHOULD HE HAVE TO DO ANYTHING AFTER EXCEPT WEAR HIS GLASSES. HES TAKING THEM BACK AGAIN. THEY DON’T EVEN HAVE ENOUGH DIGNITY TO ACCEPT RESPONSIBILITY AND APOLOGIES.. WORST PLACE EVER?????
-
December 2022 by Foreverlove Green
Very rude office staff especially the woman who answer the phone. Iys very unprofessional to ignore a question just because your office is busy. I called several times last year same unprofessionalism. Dr. Morris need to get a new staff ASAP!!
-
December 2022 by Jean White
Loved my visit today. Everyone was professional and the wait time wasn't bad. :) thank you ?
-
December 2022 by john webb
Fantastic experience with this whole crew. From front desk to final fitting these people were friendly, professional, and knowledgeable. This new pair of glasses (which arrived earlier than estimated) is probably the best I've owned. My last few pairs from another place always worked but never felt they got it correct. This set allows me to read print I thought I'd need a magnifying glass to see.
-
December 2022 by Derita Hopkins
I absolutely LOVE this optometrist! Dr. Morris is an amazing doctor and is on point with the correct prescription for both eyeglasses and contacts. I was told that I could never wear contacts because of my vision and Dr. Morris got me the perfect prescription. Love the staff and his beautiful wife helps out. It’s been almost 20 years since I’ve been a customer and going here for my eye exams and glasses and my family as well. Love my Dior and Michael Khors eyeglasses…yes, they have a great selection of designers eyewear and my Mom loves her Gucci eyeglasses. Busy place, but great service Dr. Morris takes his time each customer and they make you feel special and very honest about your vision care. They are very strict with safety & healthcare protocols wearing mask is a must. Again, I absolutely love this optometrist. One of the Best in Nevada!!
-
December 2022 by GW Young
I've been a patient at Vision Source for 4 years. I can't say enough about Dr. Morris and his staff: Mrs. Morris, Pete, Alejandra, and Theresa to name several. Dr. Morris is a savvy, compassionate, and personable optometrist educated at UC-Berkeley (that's nothing to sneeze at!). Pete and Alejandra, who have been with Vision Source for some years, are in sales, adjusting, and repair. I've found the best glasses I've ever owned with their expert help (and on the Medicaid rack at that!). They are knowledgeable and ready to go the extra mile for Vision Source's patients regardless of the circumstances. Dr. Morris is ably assisted by his wife, Mrs. Morris, who oversees the details of the practice. It's always a pleasure to see these folks and I look forward to my annual visit very much. In addition, I know that if I need extra cleaner or have any kind of issue with my glasses or eyes in between annual visits, I'm always welcome to stop in. Thank you!!!
