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November 2023 by LeahRenée Hooper
Went in with a battery that was thought to be needing charging, they tested it, it was bad.... the battery was fairly new so with the battery warranty they just gave me a new one without any hassle or delay! Really saving the day and helped me have a better begining for the next day and those that followed. Thank You! ~L
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August 2023 by Kaiulani Prado
went in for an oil change the customer service was great Anthony and the other technician had me in and out by the time i was done shopping will back.. thanks guys
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June 2023 by Woozinootnoot-3-
They had my mom waiting for around 2 hours for one tire to be installed. While waiting the people after us had full on oil changes and they were finished in about 10 minutes. Then the workers didnt even have the idea to check on how many mechanics they even had. By the time we got the tire there was only one mechanic doing all the work not another one in sight.
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June 2023 by A Adkins
idek where to start lol.. first of all timeliness is NOT a top priority here. Since when does it take 3 hrs to do an oil change ?? I mean come on now , there will be 3-4 cars lined up for the exact same service . An oil change takes 20-30 minutes MAX . They will tell you your vehicle will be ready in 1 hr everytime . AND it’s overpriced .I had a trip this one particular day, and needed an oil change before I hit the road. I work all day into night so I didn’t have time to get it done before the trip. But I came at about 8 in the morning and there were 3 cars ahead of me. Okay … I was told it’ll be an hr , im like why ? aren’t they all getting the same service as me ? The guy replied yes. Im assuming it would’ve been an hr or less. Nope, ended up being there for 3-4 hrs and pretty much fell wayyy behind schedule and had to cancel my trip .
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June 2023 by Shannon Hernandez
So I called to see about tires and they want 600$ I was blown away I went to discount tire way cheaper and better service
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May 2023 by DIXIE NORMOUS
Never brought my car to wal Mart for an oil change before but I needed it done on a Sunday. Rolled up to the wal mart on 215/decatur. Met Tim?? right in front of the bay. We discussed options, gave him my key and left to do some shopping at Costco across the street. I received a text about 10 minutes later that they started working on my car and shortly after that I received another stating it was done.My car requires 8 quarts and it only cost $72 plus tax for full synthetic Mobil 1. Would've cost me double at the dealer.Pick up was super easy and no wait.I'll be bringing my cars here from now onThank you!!!!
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May 2023 by Isra
I got here at 8:30 am.. they finished with my car at 11:15. Almost 3 hours for an Oil Change.. btw only 2 cars ahead of me upon arrival. It was ridiculous.. awful experience..
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May 2023 by George Vasuqez
Dropped my car off 2 times 3-4 hrs before they closed and when i picked it up they said they didn’t have time and come back tomorrow, 3 rd time they had me wait 2 hrs in the lobby saying they were able to do the service and after waiting all that time they said sorry were are actually booked and can’t take your car. Terrible!!!
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March 2023 by karen mitchell
My tires were disgusting. 2 had plugs in them 1 was worn and the other was great. Was the second in line due to someone leaving. They didn't have the Douglas tires which I've used numerous times, so I upgraded to Michelin. In and out in less than an hour and a half
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February 2023 by Margarita Martinez
Worst auto care service. The auto care cashier was very rude her name BoBby. Also while waiting for my vehicle to be ready it was 4 hours and I heard the phone ringing all the time she did not answered it once!!
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February 2023 by Nerissa Ramos
Honest and will take care of conflicts with no issues. We use walmart to change oil and tires change.
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October 2022 by Scott “Richie” W.
I came in today to get 4 new tires and was told that they would not be mounting any more tires for the day at 3 PM PMI then asked if I purchased him if I could take them to another one because I planned on getting 4 tires along with the roadside hazard package they said that I could not purchase the package nor could I purchase it At the other Walmart as they were classified as a counter sale and a bringing my own tires in for install even though bought at another Walmart the redheaded manager then proceeded to laugh about it with about it with a few of the other associates in the garage pointing directly at me what's funny is manager is not wearing her name tag either so unable to file a proper complaint. Walmart wants to continue to lose business and business and have employees give themselves a bad reputation that's on them I have already told 7 other potential customers to walk away and what my story was with the situation. Not sure what that set them back for but seeing as how they are not doing installs no real loss I guess.
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October 2022 by Brenda Backes
I bought 4 new tires. I received excellent customer service. Excellent price. Excellent product. All in a timely manner.
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October 2022 by Mark Joseph
Had a bit of an issue, but it was resolved, they can work on there customer service skills, and not allow customers to wait for 30mins to speak to a manager.
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September 2022 by Michelle Forsland
The staff was friendly and the service was quick, I got an oil change only.