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September 2023 by Josefina Quinones
Michael, such a helpful and patient guy help me to purchase 4 items and transfer all the data from the old phones,,,the only thing is it took 3 hours the signal suck at the moment too long! He deserved 5 stars
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July 2023 by Jeff Herron
Awesome experience working with Kat! Knowledgeable, helpful and fun!! Highly recommend this ATT location!
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June 2023 by Dora Montelongo
We went to AT&T to get assistance with obtaining an account in his name only from a family plan due to a death in the family and fraudulent activity. This has all been very stressful and Steven went above and beyond to handle everything needed in such a professional and expedient way. The assistance, knowledge, and amount of work that was needed to fix everything was tremendous and Steven outperformed.I would also like to commend Kat for the same type of professional and excellent assistance in May 2023 when some of these issues started and we went to inform ourselves. She gave the same type of service as Steven.These two employees are superb and deserve credit for being so customer service oriented and making AT&T Pahrump look like an excellent company. This type of service is not given in Las Vegas and they do not go above and beyond to assist the customer like in Pahrump.Kudos to Steven, Kat and whomever is their boss to have these exceptional employees there!! We totally appreciate your service!! Glad to have moved here!
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June 2023 by Justin Goding (Jut1)
As much as I love at&t, they couldn't help me keep my phone on. After my dad died, I'm on his plan, I haven't been able to reach the people that mean so much to me, my accounts were pretty much accessed by hoodlums,wannabees,or even hackers. Messing with my accounts and not knowing who I Uninstaller and /or deleted things I prolly thought were to important and to have terrorists access. Now I'm down,alone and in rehab thanks to my ai. However, I still have the need to reach out to someone I haven't talked to in along time. Cut off from all this, self automation running,I've broke down. Love is stronger then gold.
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April 2023 by Leala TYREE
On March 23rd laid in the evening I walked into your store. I encountered a person named Stephen who was just utterly amazing. I was looking to upgrade he did not have the exact phone. I wanted he moved me app to the next level and got me to buy the accessory package as well. He also put the pop socket on my phone. Who does that is the most incredible customer service I have ever experienced in my life! 10 stars for you sir. He is the reason I will be coming back to that store..
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December 2022 by Lawrence Mayfield
We recently purchased 2 new i-phone 13s from the AT& T store here in Pahrump. Kat Ruff walked us through the entire process of changing from Samsung to Apple. She successfully transferred all of our photos, contacts and calendars. She had to figure out which file type would transfer. Apple could make this an app and Kat could write it. She went beyond the call of duty, and we are forever grateful. She was extremely patient and answered all our questions. She is an excellent representative for AT&T, and she should be recognized and rewarded for all she does for every customer. We observed her very professional and excellent service while waiting. Thanks again Kat.
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September 2022 by Rena Barker
The employee Michael is the best he is so helpful and friendly, on July 9th myself and my son went into the store to become new customers. He was multi tasking and he did a excellent job, He was the only person working that day and had numerous of people coming into the store. He deserves to be told what a amazing employee he is.He deserves a raise.
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September 2022 by John Mueller
There was a little wait for there was only 1 employee working at the time and is NOT their fault. Corporate has let them down. Service was GREAT by this only employee there too!
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August 2022 by Sheila Chancellor
Oh my goodness!!Totally always takes great care of us!KAT is amazing!We love her! Perfect service
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August 2022 by Jeremy Hampton PPS
Steven Has exceptional customer service skills and deserves a raise thanks buddy for getting me taking care of. Come to him with all your AT&T needs.
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June 2022 by Lapaka Maui
Had to deal with a lot of Google issues due to them not allowing me to delete all their emails sent by phone was out of space took me about 3 days of trying to get it figured out AT&T did a great job trying to help me with this issue
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June 2022 by Bob Irving
The new staff is knowledgeable and friendly. They work on commission but they’ll help even if your not buying anything.
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April 2022 by Mark Najjar
Michael, Steve and Kat, are awesome Customer service Representatives. Accommodating and fast service. Do it.
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March 2022 by Errick Davis
Michael has so much knowledge, customer care couldn't fix my phone issues. Mike knew everything off the top of his head. ATT has my business as long as he's around
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March 2022 by delores joyner
I love the new management. Michael is always kind and fast. The Wi-Fi in the store is slow and theyre always understaffed but Michael is the reason I stay a customer
