9AM - 6PM
1231 East Basin Avenue Suite 4, Pahrump“My S21 was not charging and would not work with Android Auto so figured I was going to need a replacement. A friend recommended calling a phone repair store before replacing it. I spoke with Zack at phone zone who was very knowledgeable, he recommended I bring it down so he could clean the charge port on the phone, I was amazed at how much junk was in there and will start taking my phone their at least twice a year just for a good cleaning. Zack thank you for saving the day, if I need a screen replaced or other phone needs I know just where to go. The phone has worked perfectly since I got it back.”
“Helped my wife with her new phone to get it set up and running. Very professional, knowledgeable, no nonsense time wasted. GREAT PEOPLE, KNOWLEDGEABLE TECHNICIANS.”
10AM - 6:30PM
671 NV-160, Pahrump“I had a bass on layaway and it was my dream bass. Pearl white, gold hardware, maple neck, etc. Well, sadly, I missed a payment and it went back on the shelves. I was certain I’d lose the bass, the restocking fee would kill me, and a misunderstanding would ruin the deal. The store manager owed me nothing, yet she worked hard to reinstate the layaway and bypass the restocking fee. She called the regional manager, kept it in the office, and went so above and beyond to get me my bass that I was floored. This bass is now happy in my studio. It’s all thanks to incredible customer service. To the SP team… thank you. I’m a pro musician, and these are more than toys. They’re tools. My studio benefits so much from Pearl (the bass). It’s thanks to you guys. Keep up the amazing work, and truly I cannot express my gratitude more.”
“Adrian was very helpful and knowledgeable. He was able to help me with a phone and service that was affordable for me. I am very satisfied with both my phone and service.”
“Brittany makes me feel good about being a Cricket customer. She's personable, professional, upbeat and very knowledgeable. She is a breath of fresh air, a huge asset to this store.”