“Brittany was exceptionally help and went over and above spent extra time helping to solve my issue and got it solved I’ve never been so pleased with a sales associate ever she Needs a raise !!!!!”
“Anthony was very knowledgeable and highly professional. He assisted me in upgrading from an iPhone 12 to 16, and then helped me learn about the Apple Watch I purchased today as well. I would have complete confidence in working with him again as needs arise.”
“My S21 was not charging and would not work with Android Auto so figured I was going to need a replacement. A friend recommended calling a phone repair store before replacing it. I spoke with Zack at phone zone who was very knowledgeable, he recommended I bring it down so he could clean the charge port on the phone, I was amazed at how much junk was in there and will start taking my phone their at least twice a year just for a good cleaning. Zack thank you for saving the day, if I need a screen replaced or other phone needs I know just where to go. The phone has worked perfectly since I got it back.”
“So I was desperate for help today to find a new phone as my phone pro rider is terrible, and I've lost so many days of work due to their service issues. But the gentleman at T Mobile dedicated his time to helping me find a plan and a phone that would work for me to provide the best coverage, and I can not say thank you enough. The customer service here is outstanding and genuine.Thank you for all of your help
Today.”
“Went into AT&T the other day and was helped by Laura.B with a billing issue I was dealing with. She was really nice, informative, upbeat and definitely put my mind at ease with the issue I was having. Thank you for all of your help and it’s nice to see real customer service still exists.”