“Brittany was exceptionally help and went over and above spent extra time helping to solve my issue and got it solved I’ve never been so pleased with a sales associate ever she Needs a raise !!!!!”
“Anthony was very knowledgeable and highly professional. He assisted me in upgrading from an iPhone 12 to 16, and then helped me learn about the Apple Watch I purchased today as well. I would have complete confidence in working with him again as needs arise.”
“My S21 was not charging and would not work with Android Auto so figured I was going to need a replacement. A friend recommended calling a phone repair store before replacing it. I spoke with Zack at phone zone who was very knowledgeable, he recommended I bring it down so he could clean the charge port on the phone, I was amazed at how much junk was in there and will start taking my phone their at least twice a year just for a good cleaning. Zack thank you for saving the day, if I need a screen replaced or other phone needs I know just where to go. The phone has worked perfectly since I got it back.”
“So I was desperate for help today to find a new phone as my phone pro rider is terrible, and I've lost so many days of work due to their service issues. But the gentleman at T Mobile dedicated his time to helping me find a plan and a phone that would work for me to provide the best coverage, and I can not say thank you enough. The customer service here is outstanding and genuine.Thank you for all of your help
Today.”
“Adrian was very helpful and knowledgeable. He was able to help me with a phone and service that was affordable for me. I am very satisfied with both my phone and service.”
“Went into AT&T the other day and was helped by Laura.B with a billing issue I was dealing with. She was really nice, informative, upbeat and definitely put my mind at ease with the issue I was having. Thank you for all of your help and it’s nice to see real customer service still exists.”