Pro Nails offers a range of services, including gel manicures, pedicures, and nail art. Clients praise the technicians for their skill and attention to detail, highlighting the quality of their work and their ability to accommodate last-minute appointments. The shop is simple, quiet, and clean, and the owner is known for personally answering the phone and making appointments. Customers have been pleasantly surprised by the exceptional service and affordable prices, with one reviewer describing their experience as the "best pedicure ever." The technicians are said to be perfectionists, and the leg and foot massages are a highlight for many customers. Overall, Pro Nails has earned a reputation for providing high-quality nail care services and exceptional customer service.