-
December 2023 by Beth Snook
Terrible service! I took my truck in for tune-up 4 months ago. I don't know what they did, but my engine light came on, I took it to Auto Zone to see what the light was, and it said it needed a tune-up. I don't know what happened to the service there. It used to be good, and they took care of you. Now, they won't even come out and look at your vehicle. You have to make an appointment and wait 2 weeks.
-
November 2023 by Willard Salyers
I bought a vehicle from them and told them the trade was wasn't as good a deal as they thought so I got a call telling me they wanted 2500.$ more after had it for a couple weeks and thinking the deal was done and I returned it I'd be charged for use of the one I tho I'd bought. Two things. Don't do business with them or Al's body shop who apparently did a poor job.i guessing should have paid more attention as they were quickly sliding papers past us and if anything was explained we both missed it. I was extremely disappointed in the work done by Al's body shop and the dealer knew where picked the car up and asked them if they would run it into the shop and they weren't interested in doing it. I guess I should have put a sticker on the window like the one on the truck they sold me saying they I'm not responsible for anything after they received it. I guess I'm getting to old or to trustful to do business with the way business is done. Maybe this is a Nevada thing I've never heard of this practice in Oregon and I had a dealer's license up I had to take responsibility for mistakes if I made one. I you decide to buy there take the paperwork home and study it carefully. This was the fourth and last vehicle I've purchased there and I take responsibility for my mistake.
-
November 2023 by mardell spoon
I bought a new dodge ram today and John was amazing he was so very helpful, he went out of is way to make sure I got a great deal. Everyone the was so great there. Saitta Trudeau treated me with outstanding kindness and respect thank you all for the great day I had.
-
November 2023 by Debbie Fry
Anyone looking for an amazing salesman in buying a car? Look up John Mitchell @ Saitta Trudeau!!Had the best car buying experience ever! Of course we always buy our cars from Saitta Trudrau but John was amazing & cared very much about what we wanted in a car & got a great deal on our 2019 Jeep Renegrad. No pressure or hounding & a very pleasant experience. John took great care of us & we were very happy with his method of salesmanship & our beautiful Jeep!! We recommend John Mitchell highly for all your car needs.He is great!!
-
November 2023 by David F Seibert
My experience with Roger at Saitta Trudeau was top-notch from start to finish. This was a major purchase for my business and my family during a difficult time, and Roger and the rest of the staff understood the challenges and helped me work toward the best possible outcome on an amazing vehicle--a 2023 Power Wagon that is a blast to drive, but more importantly a hard worker just like the entire staff, and I know they're available now and into the future for any needs or concerns. Thanks to everyone.
-
October 2023 by Collin Wasser
Brandon Ruud was my sales rep that I had the pleasure of working with to make the purchase of my 2014 Ram 3500. We communicated over Facebook Marketplace via the ad for the truck. He was very professional and was willing to help in making the purchase process as easy and efficient as possible. I was coming 6 hrs out of town and driving ti grab the truck upon purchase. When I arrived, he was just having his lead diesel technician Robert finish inspecting the truck prior to me taking it on a 6 hour drive back home. Luckily, his tech found a small coolant leak from the pump and between working with Brandon, they were able to completely replace the pump and the reservoir on the spot within hours, finishing it with the highest quality of work. On top of this, their General Manager Jerry was a fantastic individual and very personable during the paperwork process. He ensured the truck was being taken care of and finished quickly upon me trying to leave in a timely manner.Overall, between the professional interaction amongst Brandon Ruud, Robert, and Jerry; I can say nothing other than positive things. If you want an easy, respectable, personable, and extremely professional experience, I recommend anyone to go through this dealership for the purchase of their next vehicle.Thanks Brandon Ruud, and all who were involved with the process.
-
August 2023 by Donn and Ann Williams
We took our vehicle to Saitta Trudeau Body Shop for repairs last week and we just picked it up. We are very pleased that the home town body shop did such a good job! The repairs and outside color match are perfect. On top of the excellent repair job, it was detailed which was a pleasant surprise. This type of service just doesn't happen anymore. The employees are extremely helpful and polite! We think everyone deserves a raise!
-
August 2023 by Andrew
I want to commend Saitta Trudeau for the outstanding experience I had buying my 2020 Ram truck. I worked with Chase Pettrella, he is a truly awesome guy. He made the entire transaction a seamless experience and he worked hard to get me a truly great price. The entire process only took an hour at most. After I took the truck home I noticed a few minor issues that are none the less costly. They fixed them and even gave me a new battery for free. They didn't have to do that because it's a used truck and I don't have a warranty, but they did anyway. All that happened because the used car manager, Dominic, and the general manager Jesse made sure I was taken care of and 100% satisfied. If you need a vehicle, definitely buy from these folks and make sure to ask for Chase!
-
August 2023 by SHERRY BOZEK
Just bought a Jeep Cherokee from John Mitchell. He is a wonderful salesman! He was so easy to deal with, he got me the financing I wanted, and was so nice, not pushy at all. He was funny, patient, and helpful. My new Jeep is so beautiful and shiny.......I just love it! ❤️
-
August 2023 by Charles Caristi
They have a supper staff. Always eager to help their customers. A HAPPY Customer,is a comeback customer?
-
July 2023 by Anthony Pietrorazio
Correction to my last post. My credit report was not hit 19 times. In total from Saitta it was hit 7 times., although they claim only 6 my credit report shows differently. I think I did one on line? I stand by my statement about no follow through on warranties/ service package. When Ben explained the warranty/ service package to me I was told I had 3 free oil changes. When I called to schedule the 1st oil change I was told by one of the ladies in the office that it was not covered. She did take the time to look up the account and even told me the correct vehicle purchased. But she also said I had traded in a car for that purchase which would be incorrect. I purchased the 2012 chevy sonic because my previous car was totaled in a hit and run accident. Had it not been for that I wouldn't have been in the market to purchase a car to begin with. The sales person I dealt with when purchasing the chevy sonic (Sam) was decent and I have no complaints against him.
-
July 2023 by Sebrina Berry-Winter
See John Davis he is amazing. Makes you feel comfortable when purchasing a vehicle. He doesn't press and is knowledgeable in his vehicles. Will be back for sure.
-
July 2023 by Lisa Wright-James
We had a great experience with Roger and Brandon at Saitta Trudeau in Pahrump - on the purchase of my granddaughter’s RAV4-the staff from start to finish including Jesse and Mike better than phenomenal- highly recommend for your next vehicle purchase!
-
July 2023 by eSportsPrototype
The guys up here are top-notch. Would recommend them to anyone looking for a new vehicle. If I could give 6 stars, I would!
-
July 2023 by elle
Dodge, Ram,Jeep,Crystal Sartta Trudeau dealership Pahrump nv . Rt.160 to 1541 Wahkiakum Ave . close @ 7/6 days a week . Very nice Earthlings work here. Very clean, restrooms. Nice vehicle available for purchase. They fix everything they sell .appointments are over 2 weeks away. Vehicle hand wash on site NO appointment for wash butt please call ahead sometimes backed up 2 or 3 hours. MY next Ram will come from here. enjoy Earthlings & keep wandering this rock & all tortoise ask YOU to please pick up 1 piece of glass from their desert.
