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November 2023 by Sleeve T Rock
I had a bass on layaway and it was my dream bass. Pearl white, gold hardware, maple neck, etc. Well, sadly, I missed a payment and it went back on the shelves. I was certain I’d lose the bass, the restocking fee would kill me, and a misunderstanding would ruin the deal. The store manager owed me nothing, yet she worked hard to reinstate the layaway and bypass the restocking fee. She called the regional manager, kept it in the office, and went so above and beyond to get me my bass that I was floored. This bass is now happy in my studio. It’s all thanks to incredible customer service. To the SP team… thank you. I’m a pro musician, and these are more than toys. They’re tools. My studio benefits so much from Pearl (the bass). It’s thanks to you guys. Keep up the amazing work, and truly I cannot express my gratitude more.
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November 2023 by Sarah W
Absolutely love this place! I always get the greatest customer service from start to finish. Prices are fair and I firmly believe they actually do everything they can to help get you more cash when you’re in a bind and need it. Don’t waste your time going any place else! Thank you guys!
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November 2023 by Al Bowman
Only one staff member was polite. The rest are typical Pah Grumpians.
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August 2023 by Mario’s Gaming
This place is a joke I recommend going to Las Vegas to sell you items
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August 2023 by Lindamarie
Excellent customer service.
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July 2023 by Ellen L.
I wanted to review SuperPawn in Pahrump NV.I have been a customer for many years and Mini and Jason as well as the other Associates are very accommodating.They have to work with all kinds of people and are very friendly to all of them.It's a hard job sometimes but they are always there to find a way to help you.I recommend this place to anyone who needs help or just go in to buy something you need.I give it five stars Ellen Lowder
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July 2023 by Joey P.
The staff was friendly and answered all my questions when I purchased one of my "new-to-me" firearms. I constantly find myself now scoring on deals with jewelry, and tools when I go into Superpawn. They're more than reasonable every time I go in and I will continue to conduct my business here.
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July 2023 by Francisco Mendoza (Franky)
This location has always been great to me never made me feel like I was being judged or anything like that and that goes a long way. sometimes they do take a little long but it's worth the wait great staff keep it up team ??
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June 2023 by kat mac
Staff were argumentative , I found good items however customer service could be improved ?
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April 2023 by Robert Lauder Jr.
Everyone's always courteous and helpful.
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October 2022 by TNT Igniter
Always friendly staff with Fany who is very helpful and professional. Great mercendise and unbelievable prices. The best place to get a loan. Satisfied costumer - Dorian Gref
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October 2022 by Elisha Valenzuela
Felt like a courtroom and the guy i was dealing with was a correctional officer when I go back in 3 days to retrieve my firearm plan on asking this Super Pawn employee if he ever was a correctional officer or in law enforcement at all and if he says yes then that explains it if he says no in any case I'm going to ask if he would refrain from such a demeanor makes customers feel like there in trouble also seems like it's a hassle for you to do your job
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August 2022 by Robert Webb
I walked into the Pahrump Super Pawn I feel with high expectations like most people do. The employee who assisted me was very polite & professional & the manager has a job to do like anyone else! I'm grateful for what I was able to get & not treat the store employees rude at all like other customers do on a daily basis! It's a Pawn Shop, they're working hard with negative people in the public and they have feelings like anyone else! I actually recommend going here or to any Las Vegas location. Just don't go in with a bad attitude & act negative because you're ultimately making yourself look bad! Treat people the way you'd like to be treated. ⭐⭐Five⭐ stars⭐⭐ all the way!
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June 2022 by R T
They will over charge you and then try to cover up their tracks. Once you bring item home and it doesn't work properly they will charge you to put back on the shelves. If they did this to 3 people a day they will make an extra 100k a year.. go to walmart for better deals
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June 2022 by Repurposed Performance
Don’t ever consult with someone here when they are buying a gun. If you consult them on a specific firearm you must get a background check and buy the gun for them (straw purchase) because that’s super pawns policy. If you touch a gun that someone else is buying, you have to pass a background check and buy it yourself…. For them…..They also blame Ukraine for high gas prices if that tells you anything about this place.