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October 2024 by Ted
Candice and US Bank took very good care of me. Now that banking has changes a lot, she help me understand about the benefits and Interest in a savings account. Double entendria on purpose.
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April 2024 by Smart Products
Jarod was very helpful setting my parents account and online banking.
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January 2024 by viveka davis
Helpful... small and convenient.
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November 2023 by Steve Darny
Friendly to do Business with.
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October 2023 by Jane Willis
I am a senior and found that US Bank waives fees for seniors! Morgan Salazar at my branch opened my account and was extremely helpful and patient with me. She helped me set up everything online. She was kind and quite knowledgeable. If you need help, find Morgan Very grateful.
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September 2023 by buddy morgan
Purchased a product on eBay, the seller sent junk. Informed US BANK and filed a fraud report. Well USBank takes a very long time to do nothing. I closed my account in August 2023 .Lost $66.66 .
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September 2023 by Charlie Dicarlo
Thank you Morgan Salazar for helping an old man out.You made opening a new account painless and simple.CD
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August 2023 by Alan Ryerson
Crooks they will change checking account balance requirements without consent or permission and charge bogus monthly service fees.
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August 2023 by Buddy M.
When having a dispute with a seller USBANK is very slow to resolve the issue. I closed my account on 8/18/23. Enough is enough
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July 2023 by Robin Roberts
ATM is almost ALWAYS broken...
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June 2023 by Roberta O.
If I could give zero stars I would. The lady at the counter EXTREMELY rude. Three tellers, I'm the only one In line it took them exactly 2 minutes and 13 seconds to acknowledge me because they were talking amongst each other about NOTHING work related because I could hear them. FINALLY the blonde lady turns to me and says "did you need something" no jackass I'm standing in line at your bank for my health I closed my account immediately. Wells Fargo is your best bet for a bank in pahrump. I've been with them them for years and using the pahrump location since 2021 and NEVER had a rude or unhappy teller. All the bank tellers there are EXCEPTIONAL!!!!
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October 2022 by Pro Welder
Total lack of customer service at almost every business in this city. Everybody plays their I'm so sorry--"Covid card" when confronted by a disappointed angry customer who's been treated like they're just another number.Unfortunately our younger generation will never get to experience of an honest, good old fashion caring bank with real customer service.
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September 2022 by Seán Barton
I opened up a new checking account here today, and I have to say that customer service was top-notch.Keala W. was my teller, and she was not only very professional, but also very friendly. She's a definite asset to the US Bank team. Everything went quickly and smoothly.Additionally, I found out that as a military veteran, the maintenance fees are waived for me.Thanks, US Bank. Glad you're here in Pahrump!
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January 2022 by Kaylyn Atkinson
My grandmother lives in Pahrump and has never in 5 years had any issues with this branch until this week when she went to the location on December 28th and they were closed due to "an emergency". She then had to drive an hour and a half to a branch in Las Vegas, but they were unable to help her because the service she was looking for required an appointment and there were none available that day. The good news was that the teller was able to make an appointment for the next day back in Pahrump, so she went home expecting to meet with someone this morning at 10am. When she arrived at the bank this morning there was no one there but her and some lady from the back came out and told her they'd have to cancel her appointment because there was only two people there, even though no one was there to be helped but her. SHAME ON US BANK, this is a retirement town and you're the only branch there. SHAME ON US BANK for not calling your customer to share that they needed to cancel or move the appointment. This specific need was so that this bank could accept a wire of over 100k. SHAME ON THEM but also shame on us for banking with them.
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November 2021 by Sean Patrick
I opened up a new checking account here today, and I have to say that customer service was top-notch.Keala W. was my teller, and she was not only very professional, but also very friendly. She's a definite asset to the US Bank team. Everything went quickly and smoothly.Additionally, I found out that as a military veteran, the maintenance fees are waived for me.Thanks, US Bank. Glad you're here in Pahrump!
