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February 2024 by Aimee Louvier-Sutton
Today is 2/8/2024 right biw is 7:33pm I just went to the 711 on grove in reno and bought boneless chicken wings. I can't even chew thru them or bite them in half. They taste like they have been under the warner all day. ABSOLUTELY DISGUSTING!!! NOT HAPPY!!! Isn't there a time limit where they have to rotate out expired food for fresher food?
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December 2023 by Tyler-Dean Sperlin
I was accused of theft after using their ATM. It’s sad it use to be a well ran store until it was sold. Now it stinks like goats, curry and human waste.
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June 2023 by Christopher
Horrible service, the cashier laughter that they were out of coffee, said it would be 30 minutes.
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March 2023 by Michael Brown
Just to double check. We definitely want to be sure the correct team can address this matter for you but it does look like you are commenting outside of the USA. Can you please confirm your country's location so that we can ensure that you are directed to the correct Facebook page, as you have messaged the Facebook page for 7-Eleven USA? Thanks!
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February 2023 by EmpireOfDune
Supposedly open 24 hours yet homeboy is using a plastic bag tied around the handles to hold the door shut. Clowns
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February 2023 by Sebastian Rohde
The pizza is surprisingly good for the price point, better than Little Ceasers. Everything else is pretty expensive, but I mainly go here for the pizza.
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January 2023 by Dano White
Place has cleaned house, looking good,keep it up
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November 2022 by C. C.
Would rate five stars if I was still inclined to. Worked here for a while and grew tired of a toxic and somewhat hostile environment where talking to the owner over grievances or suggestions were discouraged. All the employees wanted to play a game of high school and spread drama around and act like they weren’t involved; turning around after they had just lambasted and berated you behind your back to give a sickly sweet greeting or start an empty conversation to your face like they’re friendly towards you. Was ultimately let go due to a growing number of no call no shows but had long since stopped caring as the place was just not worth the stress. Management was flexible and understanding to employee home situations but was not strict enough to make sure all employees complied and kept the place performing and presenting in a professional manner as a retail establishment should be. Graveyard employees were also not trained on the graveyard shift - only tossed onto the nighttime crew with basic operational knowledge of point of sales system functions and not trained in their cleaning and preparation duties for day to day functions in compliance with health code. Coffee lines not flushed on regular basis, grease/food residue buildup on grill surface and glass housing, hot box food display not being regularly cleaned/scrubbed, residue in food oven and underneath water ventilation not being switched or filled, etc. All in all mental health has been greatly improved since my departure.
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November 2022 by Ciara Parks
Dan the cashier was a straight P.O.S. he started accusing a man next to me of stealing. Upon seeing inside of the man's bag, seeing that there was nothing from the store inside of the bag, the man continued on a rant and then proceeding speaking down to other patrons in the store as well. Never coming here again.
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November 2022 by Thomas Coe
I find that the staff is very helpful and kind
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August 2022 by Thomas V
I came here for a cold drink and a snack and was happy with what I found. It's a little store and can be quite practical.
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August 2022 by Erica C.
My feelings are up the wall right now. I am mad and heartbroken. I was just at the 711 on Grove st. My daughter who is 10years old has ASD/OCD/ ADHD was just told she had to wait out side because she has her hood on. My Daughter pretty much wears a hood/hat 24,7 she absolutely can not take her hood off. I informed her she can not take her hood off and explains she has ASD, She didn't care and they kicked her out. I'm not having my daughter wait out side especially on Grove st. My daughter went running out side and was shaking .I said this is ridiculous she is 10years old and I'll take my business elsewhere and mind you we was already in there for 5min and she waits till we was gonna check out to say something literally the guy was ringing our stuff up . We have never had this happen before and we was just there yesterday. I understand stores have policies regarding hoodies and backpacks and I get that completely. But a Exception needs to be made especially when it comes to children . their policy also includes you can't wear sunglasses some people aren't able to take off their sunglasses some people have certain medical conditions that they suffer from and they're not able to do that I think they need to take that into consideration when making policies. If I could give a negative 5star rating I would!
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February 2022 by Mike Taylor
There is an employee there named John-Michael! He's one of the best they have! My wife and I always enjoy seeing him there whenever we come in to shop! He's got great customer service and always makes sure every single customer is satisfied before they leave!
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February 2022 by Jeff G
My wife and I literally go there every day before work, we actually drive out of our way just to go to that 711. Her favorite lady is Kimberley. She has always had superb customer service, she's incredibly efficient and even when the line is long, customers are rude and she's so slammed she can't catch her breath, she still smiles at everyone, stays sweet, thanks everyone and keeps the store clean and stocked. You guys have a real gem on your hands! The morning people that "work" could use ALOT of training from her! There's a fluorescent red haired girl who's very ghetto and I'll mannered. She chooses who she likes and doesn't and is very rude to those she doesn't like and charges them more. Sara, I think that's her name is another morning "employee" who is VERY rude, bosses customers around, thinks she's knows everything and tells you the rules but doesn't follow them. Oh Andrew is awesome too! He's always helpful. If something is out he's so fast to make it available again, he has great customer service and is always very welcoming.
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January 2022 by Myrna S.
If I can give this location a negative score, I would give it a negative 10stars. This place is horrible. Buyer beware! Avoid this location at all cost; the clerks overcharge your purchases, especially the woman with the poorly dyed neon pink or red hair. I told her she rang my drink twice but did NOTHING about it instead kept yapping on her phone. Yesterday the same woman tried to overcharge an old woman paying her rent through 7-Eleven: the lady paid $300 but the clerk charged her $305.00 and when she got called out, she started making excuses. THIS THIEF SHOULD NOT ONLY BE FIRED, SHE SHOULD BE ARRESTED. This whole store should be shut down because it's such a dump; we'll never coming back. BEWARE OF THIS PLACE. DON'T EVER GO THERE! DISHONEST! THIEVES!