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October 2023 by Chanelle Riggs
Bathroom was disgusting. No toilet paper. Garbage strewn all over. Changing table was filthy, and the sink area was too gross to even attempt washing my hands. Only restroom servicing Wendy's and the Asian restaurant, seriously, the Health Department should inspect the whole building because if the bathroom which is under the 7-11's maintenance is this bad, any food prepared by 7-11 will probably make you sick.
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May 2023 by Jeff Oexle
I have never been into this location and had the clerk give me as much as a smile. By far the worst 7-11 staff in Reno. Rude, not helpful, and quite frankly seem to not even care if people come in at all, seem to want an empty store constantly. I recommend the new location at Rock and Longley. That staff is great
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March 2023 by Brandon
Everything is expensive and the employees are rude.
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January 2023 by Gerardo M.
Went in to get a few snacks and to use the restroom before work, when I asked for the restroom key they didn't even acknowledge I was there until I raised my voice so they could hear me then they just said it's closed. I don't care for greetings but the cashier was rude and a total turd those places most people use them to just get a quick snack and take a leak or a deuce! First time walking in here & I Will never go back to this establishment again.
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November 2022 by J
The worst 7-11 in this town. The old lady there was yelling at someone when I walked in today, “Don’t touch anything!” I’d go somewhere else. These people don’t deserve your money.
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September 2022 by Average Guy
Was overcharged then yelled at from across the store when trying to get price clarification for the 1/8 hotdog. Horrifyingly bad customer service, I will never return.
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August 2022 by Deez N.
Tonight is Aug 19 and its 12am just came inside the store I wasn't greeted at all, the clerk scanned my items and at the end of the transaction he didn't wait for me to put in my rewards number, and never asked me if I wanted a bag. Let me tell you folks something if you want ABSOLUTELY no customer service this is the place to go shop.
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August 2022 by stop sinning
Was overcharged then yelled at from across the store when trying to get price clarification for the 1/8 hotdog. Horrifyingly bad customer service, I will never return.
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July 2022 by Kris
The worst 711 in the area. Maybe the people who work during the day are better but the night guys are super rude. They try to not honor promotions, they don't give bags for your items unless you ask. They act like as if your annoying them by just being there. Save your money and go elsewhere if it's past 10pm
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November 2021 by claudia amaya
Is very good service
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November 2021 by Jesse Mcdermott
Bought expired milk not realizing and y’all can’t answer phone or give me money back for it not happy with the customer service here either the two lady’s working nights were arguing little and just rude in general not coming to this location ever again over the lack of customer service not the first time I’m not pleased with this location if I could give a zero star I would
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October 2021 by Donald Nelson
They have a great attitude towards customer service.
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May 2021 by Kyle DuBoise
Bought milk dated for May 11 and it was bitter and spoiled.
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January 2021 by TheGirthyTurkey
Haven't had this bad of customer service in a long time. They have a display with cases of Monster already opened that I used to pick from because I can't have cold drinks. They older guy behind the counter literally yelled from the counter that I can't get them from there and I have to put them back and get them from the refrigerator in front of everyone and everyone heard him. There are no signs saying you can't pick them up from there and there are already open cases sitting there. I'm never coming back to this 7-eleven again. Was once my favorite store but not anymore. Been a long time since I've been disrespected like that.
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January 2021 by Terrance King (TKArt4you)
The cashier said his scanner didnt work , manually put in amount that was more than I usually pay at this location, I then questioned him about it he said it was tax increase, I said ok, thought it was true until I reached the door only to watch him take money out of the register and pocket it. Be very cautious of how much you pay if you go to this place,
