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November 2023 by Diana Miller
Such an amazing place! Everyone is always very kind and helpful. Greatly appreciate all that you guys do for us and our business.
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November 2023 by Ski girl
They are ridiculously high in price. The most expensive I've seen!!!
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September 2023 by Raechelle Johnson
Will and Jen made the entire process so much easier; which allows me to have the peace of mind in knowing my storage unit is safe, secure, and affordable. I appreciate Will specifically, because he has always been super personable, and accomadating. This entire experience has honestly been a breath of fresh air, thank you guys!
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August 2023 by K J
Will is an excellent employee. He was a pleasure to work with and made my move in easy.
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August 2023 by Ethan Swensk
Jennifer was very kind and helpful. Drove me to my unit and cleaned it out to me. Thank you!!
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May 2023 by Joseph Wheatley
It’s not a bad facility. But it is set up weird if you may know. Upstairs units are a little rough toting your stuff up and down the stairs. They have baskets that you can fill up and they will raise it up to the second floor so you don’t have to carry it up the stairs. But if it’s 5:30 your burnt. Also I think if you have a unit that you can access it past six o’clock. That’s a bit early for us that work ten or twelve hours a day makes it almost impossible to do anything. Beware a lot of the units upstairs have leaks in the roof. Look for water damage if they try to put you upstairs.
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May 2023 by Mary Mae Pepper
A-AMERICAN SELF STORAGE IS GREAT...THEY ARE MY GO TO STORAGE...THE STAFF IS ALL WAY KNOWLEDGEABLE ABOUT THIER JOB...MOST OF ALL THIER KIND AND RESPECTFUL...THANK YOU VALLEY ROAD STAFF...WELCOMING MY FAMILY AND MYSELF...
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March 2023 by Tawni Grubaugh
I've updated my review from 1 star to 5 because the owner was very understanding and accommodating regarding my personal situation and worked with me on an issue that would have negatively affected me. I appreciate this very much. Otherwise, the property itself and the units are fine; just your basic storage unit.
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March 2023 by Ann LaCasse
From the beginning to the end A-American has always been professional and helpful. I have been using this storage since 2004 on Peckham Ln. , Around 2011 on Sparks by the water park, and around 2019 to present. They are always clean, friendly and helpful. Even when I have slipped and wasn't able to remove things they still opened me with welcome arms. No extra pay. No extra deposit just good family friendly ness. Like you would when a family member needs that hand up with our breaking their pride with a hand out and a slap on the wrist. Please consider them they are family.
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March 2023 by Earlene Current
Very happy with A-American Self Storage the staff is so kind and friendly. They go out their way to make sure things go easy and safe. They are the best glad I chose A-American Self Storage.
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November 2022 by Neener Neener Neener
Give stars even though I haven't rented from them. They have been really good about following up and keeping tabs on my needing a unit and allowing reservations. They offer move in specials, show you around and even let you use a truck to move in to your unit. A well oiled machine (for the most part). I ended up needing to move out of the area but will inquire with them again if my needs transfer to Reno again.
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October 2022 by Amanda Cagle
Great customer service and services they provide all convenient only thing is people parking in the middle so u can't get to a unit til they move
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September 2022 by Alyssa
If you are a student at UNR and are looking for a cheap and reliable storage unit, A-American Self Storage is the place! The people who work at the front office are accommodating. I would use their services again.
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June 2022 by Amanda Archibald
I have been here for over a year now and I cannot say enough on how happy I am with their customer service. They answer any question I have with confidence and it leaves me feeling very secure that my items are being kept in such a secure environment.Everyone has been extremely helpful in any situation that comes up. A couple of times when I have been frustrated with a situation, they fully understand that it is frustrating and they are quick to find a solution that is fair and helpful. I wouldn't go anywhere else :) Speak to Kyrie or anyone of their amazing staff!
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April 2022 by Mike Hunt
Staff are friendly and the place is usually quite well maintained as well as relatively secure. It's a little bit expensive but overall I had a pretty good experience.
