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October 2025 by Billy Williamson
Was looking all over the place for a reasonably priced storage unit in the Reno and ran across this hidden gem! Jason and Rebecca were very professional and friendly. They helped me find the right sized unit and we filled all the paperwork necessary that day. Would recommend this place to anyone looking for a safe storage space in the UNR area!
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September 2025 by ivan R WINDOWS \u0026 MORE
Friendly and outstanding service flexibility, efficiency is some of the good things I can mention of this place ..
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August 2025 by Tiffany Wheeler
The move in process on line was super simple and the office staff are very helpful and polite
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July 2025 by Lisa Rivers
Very helpful in paying my bill. Also renting process was super easy
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June 2025 by Jarrod Brown
Everybody in the office was excellent. They answered all my questions. The process was quick, super simple, and hassle-free. The price for the size of unit I rented was unbelievable. They also let me use their moving truck to move into my unit. I couldn't be happier with the whole process. They treated me like family instead of just another customer and I can honestly say that there is no better storage rental company out there that I've dealt with anywhere and I've had storage units in 5 different states. They really care about their customers, really know what they're doing, and really know how to be give genuine service to their customers. 10 out of 10!
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March 2025 by AZ Claimjumper
Will, turned me from an inquirer into a customer. He answered all my questions, accompanied me over to the Sutro St location, took me to the unit I'd leased/rented where I installed a lock. Will showed me how to use the keypad to enter & exit the storage facilities.
The next day, I requested a different unit, one that is easier to drive into & out of. Will & Greg took care of the paperwork, I removed my padlock from the 1st unit #115, put it on unit #88 which I've been transferred to.
Everyone in the Office I've come in contact with has been helpful, friendly, & respectful toward MEeee, while on the phone or actually in person in the office.
The facilities seem secure, from the gate to the fence surrounding the property & everything in-between.
I'll readily recommend A American Storage to my friends.
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November 2024 by Jesse Rowe
Awesome service awesome units and awesome prices thanks will
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September 2022 by Renee
Unit on Sutro in reno was broken into twice. 2nd time had to be an inside job. All of my collectibles, shoes, purses and Disney collection was gone. They trashed the place and took time to rip up all of the boxes. ALL.
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June 2022 by Laura Wilson
I'm writing this review because I feel the rating of 3.8 does not reflect my experience at all and the management deserves to be complemented and given five plus stars! Thank you Blane for all your professional advise on my storage options, explaining the process clearly and working with me to organize a smooth and worry free move-in process for my son and his friends, especially during finals week at UNR! Blane and Kyrie both were so friendly while working hard helping th guys every need and I am very grateful for the stress free experience! Thank you!
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December 2021 by dora C
Unit on Sutro in reno was broken into twice. 2nd time had to be an inside job. All of my collectibles, shoes, purses and Disney collection was gone. They trashed the place and took time to rip up all of the boxes. ALL.
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November 2021 by SallyAnn Walvatne
Nice people
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April 2021 by Mark H.
Great response, they are very student friendly and reasonable. I rented then unit online for my daughter at UNR and they made it very easy.
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April 2021 by Amy Culligan
My storage unit is huge.
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September 2020 by edward crafton
Reasonable rates, lackes 24 hour access which is inconvient for those who work graveyards and are up at night verses the day
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July 2020 by Trenton L.
10/10 would recommend.Great people, great service, sik dealz yo!Just don't call between 12-1pm
