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October 2025 by Nan Mulczynski
Knowledgeable and helpful.
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September 2025 by Foster Wilson
clean, well managed and secure
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September 2025 by Maya Keller
Great location, clean, professional and the half off special is amazing! $111 per month for a 12x20 unit! Highly recommend
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August 2025 by Rick Smith
Connor and Dusty were very helpful and friendly over the past 2 years
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August 2025 by Val Perry
Conner was friendly and helpful. I highly recommend going to him if you have storage needs.
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July 2025 by Christopher de Roulet
NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE
I had previously rated them 5 stars…until I left after several months.
I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning.
I called Anchor’s Office Manager and said, “I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?”
He said they don’t pro-rate charges, but for just one day, they wouldn’t charge me if I vacated first thing in the morning.
I DID…AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY.
Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month’s rent for a vacant spot that they rented out.
I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.
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May 2025 by Brian Rhees
This place was a great deal when we found it. The site is well maintained, has reasonable open hours and office hours, the units are in solid condition and easily accessed. The units are not inside Reno proper but not far away from Hwy 431 and Alt 395 (~2 mi, no intervening lights or stop signs). Payment is relatively easy online and the office staff have always been helpful when we needed anything.
Be advised that while the facility is still competitively priced, we saw steady price increases -- something like 25% in the past 24 months. I think the place is still worth checking out. But, it may not be your best option.
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May 2025 by Buzz Nelson
Managers knowledgeable, helpful and accommodating. Would definitely rent space there again when needed.
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January 2025 by Kayla Clemmer
I stored here for over two years and everything in my storage was still in great shape. The office has always been more than accommodating. Easy for a moving truck to pull in and out of as well!
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December 2024 by Shanon Osborn
The staff was great but I had to exit because of mice. Response was we are in the desert there are mice. I found units without mice
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August 2024 by Jodi Ashby
We have stored or motorhome here for years, the staff is always friendly and on top of everything.
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August 2024 by Chip Pertel
Friendly, helpful and efficient. This is the way business should be done today. First rate experience.
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August 2024 by molly minderman
Very clean and good customer service. Connor is very helpful and available. Good location.
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August 2024 by Chuck Beacham
Connor is the best facilities manager. His Anchor Storage is the cleanest and best secured that I have ever used. Always available on the phone as well.
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August 2024 by Doretta Brown
Friendly staff, easy process!
