BlueZone Sports in the Reno Public Market is an outdoor gear shop staffed by passionate, knowledgeable, and friendly locals. The customer service is consistently described as amazing, excellent, wonderful, and superb, with staff who are extremely knowledgeable, very helpful, and kind. They go above and beyond, offering expert assistance for skiing, snowboarding, biking, and water sports to match all skill levels. The store provides premium gear and clothing for all seasons. Services include professional ski boot fitting by certified fitters, creating custom insoles and heating boots for a perfect fit. They offer winter rentals like skis, snowboards, and snowshoes, and summer rentals including mountain bikes, kayaks, and SUPs. Their full-service repair shop handles tunes and adjustments for bikes, skis, and snowboards, quickly resolving any issues. Customers recommend the shop highly, praising the helpful staff and great deals like seasonal equipment leases.
Great local outdoor gear store. Helpful staff and huge selection
February 2025
Bud is an AMAZING bootfitter. Should have a MD with all his knowledge. Blessed to find him!!! Thank you!!!!!
December 2024
Amazing customer service experience! Julie the store manager is WONDERFUL! She is extremely knowledgeable, was very helpful, and is a kind human being. She went above and beyond and is setting the standard for management/customer service. Thank you Julie for being superb :)