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December 2023 by Ana T.
I try to give places like this benefit of doubt but definitely not worth $32. They didn't clean the doors or my cup holder area.
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November 2023 by Nate Helton
This has been my favorite and go-to car wash for over 15 years. I initially found this place by searching online for the best car washes in town. The $13 exterior wash is better than any other car wash in town, but the real magic is with the $35 wash with interior cleaning. It always comes out looking like a professional detailing job worth hundreds of dollars. Don’t waste your money anywhere else!
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November 2023 by William P.
Brought in my Altima after a road trip. They did a nice job pressure-washing off the bugs and grime. I'm not sure if it was worth $52 for the full service hand-wash though. My windshield is still dirty and a little more attention to the windows would have been good.
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November 2023 by Zackary Koch
Do NOT go here. Horrible service. I got the "ultimate car wash" ($50, most expensive machine wash they offer, interior and exterior wash) and my truck came out looking worse than it did before I got it washed. I laughed when they waved their towel and said it was done. The truck wasn't overly dirty before the wash, and by no means was a expecting a detail quality wash, I just expected the exterior to be clean and free of dirt! When i spoke to the manager, he said that the machine does not get ALL of the dirt off and that is why they wipe it down afterward. All he offered was to wipe the truck off again which I refused out of fear that the remaining dirt would scratch the vehicle. After seeing the truck once it was "done," I'm positive that they probably scratched the truck while wiping it down the first time. Live and learn, but I do NOT recommend this business. The interior was Ok at best, they left wet leather conditioner in all of the cracks and dust on the dash. The windows were left with wet streaks, and cup holders weren't touch at all. The carpets were vacuum is about all the good I can say. Cash grab and rush job is how I'd describe my experience.Service: Auto interior vacuuming
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November 2023 by Britt K
Horrible wash and service. I don't expect a detailed wash, but I do expect my truck clean. We have been coming here for years and it's rapidly going downhill. This was the final visit. Spoke with who said they are "in charge" but refused money back or a real wash, offered to wipe the dirt off. So basically scratch my car. Then he walked away saying the machine doesn't clean everything. Don't waste your time and money!
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October 2023 by Mark H.
Best I've found around Tahoe/Reno. Not far from Reno airport. I've been there twice and will return when nearby.
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October 2023 by Jen Eddy
Workers at buggy bath did a very meticulous job cleaning our car inside and out.The only car wash place we go in Reno.Kudos to the owner who was doing a great job helping his employee getting the job done.
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October 2023 by Barb R.
After a week of off-road driving in the Sierra Nevadas, I knew I needed to get my rented Toyota 4Runner washed and detailed before returning it, or would certainly get a huge cleaning added to my bill (learned this lesson the hard way on another trip). The Buggy Bath team were awesome! It was a very busy Saturday morning, but their efficient system got my filthy SUV spiffed up in less than an hour (about 40 minutes). It was actually cleaner than when I rented it! Everyone was super nice too! If I lived in Reno, this would be my go-to car wash and detail service.
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September 2023 by Michelle I.
Great drive through car wash and they also have full service and offer different car wash packages.
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September 2023 by Desert Explorer 302
The guy who scrubs your vehicle does a poor job as he's the only person and doesn't have enough time, the drive through car wash barely functions, non of the hanging fingers enen move, they left steaks on my windows and dirt all of the sides of the vehicle. For $38 I'm not impressed. When I let the worker know about the dirt on the vehicle and streaks on the glass he started talking badly about "white people" to his co worker. He didn't think I could understand. I won't be back ever! No attention to detail, they rush on everything and pretend like they don't understand English.
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September 2023 by Anthony S
EDIT : Answer to the owners comment - I just went to a self car wash before giving back my rental and huge chunks of mud fell off my car.I am not making any mistake and I know exactly under which business I’m making this comment, your bad faith is just insulting.I counted 7 cars entering your place in 20min, you do not spend more than 15/20min on each car, you do not have glue removers, you do not have seat fabric cleaner. You just put some shiny product on the plastics and the tires, just to give the fake look of the clean. And this for $269.You want me to go on ? I still have a few comments about your crew if you want.I hate scams, I hate people who can’t do their job properly but you lying to me and other people who are seeing this comment is even worse.—Note for Burners : double triple check your car.They’re doing surface cleaning but they’re not going deep, they focus on doing the job fast, I’d say in 20min. I’ve found so many dirty stuff on my car the next day, I had to buy products and do many things again by myself.If you go to a serious place they’ll take your car for at least 2hrs and do a perfect job.
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September 2023 by Zenairo
Note: Burner prices start at $250 this year, not posted until you get to payment booth. Flawless job as always. Never paid a rental cleaning fee, 4th year coming here.
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September 2023 by Carla R.
I am writing to express my extreme disappointment and frustration regarding the recent car cleaning service I received from your company. I entrusted my vehicle, which had sticky residue from superglue and adhesive on the windows, to your team after being assured of their expertise, especially with cleaning cars used at Burning Man events.To my dismay, when I received my car back, it was in a deplorable condition. Instead of the promised thorough cleaning, the superglue and adhesive were still prominently visible on the windows. This is completely unacceptable, as I specifically inquired about the removal of these substances before entrusting my car to your service.I feel misled and betrayed by your company's false claims and lack of professionalism. Not only did I pay for a service that was not rendered as promised, but my car's condition has also worsened.I request an immediate resolution to this matter, including a full refund for the subpar service provided. I trust that you will take this matter seriously and address it promptly to restore my confidence in your company's services.
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September 2023 by Carla Fernández Redondo
They scammed me! I brought the car good inside and outside, the only reason we left the car is because we had tape, they convives us to do burning man wash because they are an experts, they charged 300$!! And look how they leave the tapes!! And now we have to pay an extra 300$ at the rental instead of give them the car with the tape and pay just one time 300$! Since the people couldn’t leave BM those guys wants money not matter what so they take your car but they don’t do what they promiss that’s why the charged on before!
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August 2023 by Michael Barnes
We always get our cars detailed at Buggy Bath. They do a great job, the cars look great the year round! They have the touch and attention to detail that you want.
