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February 2024 by Niño Gelera
The whole process was easy, fast and professional
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February 2024 by Daniel Oliver
Fast, easy process and a fair price.
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February 2024 by Frank
We sold a car to CarMax. We were extremely satisfied with our experience. Herman was very helpful and courteous. I couldn't have been more happy. Thanks Herman and CarMax. You guys rock.
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February 2024 by Dave Railey
The people were Great helping me with my car.
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February 2024 by Ulysses Hines
Car max is amazing thankyou so much for everything
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February 2024 by John White
Made buying a car so “professionsl” expirtence
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January 2024 by Roxanne Mclellan
Despite the positive interactions with this dealership in the past, I will NEVER buy another vehicle from them. I have had nonstop problems with the "perfectly safe" vehicle they sold us. To have a car less than a year with so many trips to the mechanic shop is ridiculous. I would definitely not recommend this place to anyone I even remotely like, do better Carmax
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January 2024 by Dan Dalluhn
3rd vehicle from CarMax and as always....great experience and straight forward deal. Back in the day, you would spend half a day waiting for negotiations, paperwork and financing. CarMax makes for a quick, easy and non-stressful experience.
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January 2024 by Gabe Llaguno
My sales man Jake was great! Made the process super easy! And quick. If you’re looking for a car go to carmax and ask for Jake! Only issue I had was I was originally promised 2 key fobs and then when I found out the second one didn’t work it turns out they changed their policy to where they only need 1 working key it sucks but it is what it is besides that my experience was great.
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January 2024 by robmach1
I went in to Reno CarMax and had a corvette from CarMax Mississippi shipped to Reno. It arrived Monday Jan. 8th. I checked on the following Thursday. They said it wasn't ready because of the snow storm. Salesman called me on that Friday saying it wasn't ready and should be ready the following week. No phones calls so I went in on Thursday the 18th to find out the status. Was told they were refunding me the shipping cost because no one could find the title. I had to ask them for a status, no one called me to let me know the deal wasn't going to go thru. No offer of "hey we will ship a different car out here for you for your inconvenience" Nothing. Just all around terrible service. How do you advertise to sell a vehicle with no title?
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January 2024 by Ryan Turner
I’ve had root canals that were less painful than dealing with this “dealership”. I should have known better in thinking this discount used car leopard could change its spots. Bill Pearce BMW across the street is where you should spend your money, they understand customer service.
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January 2024 by Shawn L.
I received an online offer from carmax. I called before I went down to their location to make sure I brought everything necessary and get an idea of how long the process would take to finalize my deal of selling my truck to them. They lie to you over the phone to get you down there. When you get there. You'll notice there is around 100 employees - 99 of them are incompetent and do not know anything or do anything. They will have you waiting around for hours, and the checks they write you cannot cash ( have to deposit and wait at least 10 days) . The manager is the most incompetent one out of all of them!
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January 2024 by Annette Russell
Perfection
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January 2024 by Kaila’s Family Fun
It was so easy! I did everything over the phone and then they delivered the car to my house. I would definitely buy from them again
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January 2024 by Bess H. Torices
I like it, it's always easy.
