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August 2023 by Kristal Ortiz
I had the opportunity to visit the store and found it to be very personable and wide in its variety of clothes and sizes. All the employees were compassionate and attentive! One even helped me through the store, and they made me feel welcome enough to try different styles and pieces. It is apparent that the staff cares about their workers. keep up the good work I will be back!
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August 2023 by Vicky Nunez
10/10 Love the employees super helpful!! Grate deals <3
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August 2023 by Kiley Melo
Usually love shopping here but recently this place has gone downhill. When I got in line the cashier named Kim, was helping out woman A (her friend) and there was another woman (woman B) in line in front of me. Woman A walks away and the cashier helps Woman B and during the process woman A comes back and is just hovering by the register. Woman B leaves and it’s my turn and as I start going towards the register the cashier told her friend to cut me in line and then looked at me AFTER ALREADY starting to scan her items and says “it’s okay that she goes first right?” Like um no not really she can wait in line like the rest of us? I end up shrugging it off and stood in the line for another 20 minutes while they finished. During those 20 minutes and “male” employee (I use that in quotations because I don’t know how they prefer to gender themselves) was wearing a bright pink dress that was so short, me, a natural born woman, would’ve been fired for wearing at a work place environment. Homie bent over a few times and I caught too many glances of private areas that should’ve been covered. This employee was clearing making one of the other female employees VERY uncomfortable and was starting to make me uncomfortable in the situation. I hope some real management can come in and teach them about basic customer service and dress code do’s and don’ts (regardless of sexual orientation)
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August 2022 by Krystal Dickess
They have super cute clothes. Mostly crop tops. It was hard to find any clothes for a 12 year old that was appropriate for school.
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January 2022 by Stephanie Browne
Honest staff! Great prices!
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December 2021 by Chavela Johnson
Christmas shopping at reasonable prices.
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July 2021 by Teresa Cafe
I usually love the style in this place but sometimes have trouble finding my size. On today's trip I found a lot of tie-dyed or bleached out stuff there which is really cool. there was a couple things that they had on display though that they didn't really have in the store which bothered me. End up buying a cute little summer dress and also sweatsuit outfit that they have available in like seven or eight different colors that mix and match with many different options on top and shorts or pants on the bottom. just watch out for what you buy and what the return policy is because some things are pretty tricky.
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July 2021 by Pamela Melton
Not much in way of larger sizes.
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April 2021 by Chelsea Dudley
Today was the worse customer service experience i have ever had! I’ve been to this specific store multiple times to return an item that couldn’t fit, was told i wasn’t able to return the original item due to the new company buying Charlotte Russe out. So i kept exchanging for something else, and since the fitting rooms aren’t available, i kept having to come back to exchange the items. I finally get a day off to come to exchange this new item and was told it was outside of the 14 day return or exchange policy. I had explained to the cashier and assistant manager that i wasn’t able to get off work due to working long hours. I will not ever be back to ANY Charlotte Russe EVER because i had been misinformed by one of the employees on whether or not i can return or exchange an item that does not fit! The assistant manager had already started off with an attitude and she definitely doesn’t deserve to be in her position! Following me and telling me that i am “acting crazy” because i was not okay with how she was treating me! If i were you, i would spend your money elsewhere, where employees are understanding of every day life! This company does NOT offer refunds & doesn’t give you at least 30 days to return an item!
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April 2021 by Jennifer Yundt
?this is one of my favorite stores really cute clothes❣
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January 2021 by Sarah Walton
I was helped out by an incredible associate. Her number on my receipt was 839295 but it did not show her name. She took time to take leggings off a mannequin for me even though I came in on the weekend and when I was waiting in line she came over and opened her register so that I wouldn't have to wait as long. I know right now is a really difficult time to be in customer service and the fact that she kept a cheerful attitude while helping everyone who was asking her for help, some not quite so politely, was incredible. Thank you so much and Happy Holidays!
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January 2021 by Lindy Blue
Awesome store! Went in to buy for my daughter and Jenna O. was super helpful and energetic. Well stocked and clean, I will definitely be backwith my daughter next time!
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November 2020 by Kaylie A.
Terrible customer service and return policy now. It's 14 days then only store credit but they don't tell you that at checkout.
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February 2020 by Genelle Wagnitz
Love there deal on shoes
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January 2020 by Kinny Jones
Angelica was Great thanks for all your HELP!
