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October 2023 by Carrie Stoll
I love this bank. We have never had a problem with them.
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October 2023 by Don M.
I needed to make a payment before the new 5pm closing time for all Reno Sparks branches on my credit card. I was close to the Rancharrah location. It has plenty of free parking and it's easy to get to. The place is spacious and super clean inside. The teller handled my payment quickly and courteously.It had one other person leaving as I was coming in close to 5 pm on a Monday.
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June 2023 by Paige Hall
If you want to go to a bank for a banker other than just withdraw or deposit this is not your bank!!! The bankers are not helpful at all. The appointment bankers are always in each others offices just standing around and talking to each other. I have gone in a dozen of times and they are always standing in the offices talking to each other, I think I saw someone helping a customer once. I moved my money elsewhere. We have a lot of choices out there.
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March 2023 by me2203
The people were extremely kind but the interior felt very much like an impersonal vault. I am beyond grateful that the people were so nice and that I was able to get there!
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January 2023 by Eztherium z
Excellent service nice and clean
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January 2023 by Dwight K
Excellent service nice and clean
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December 2022 by Capt. Ragealot
I can see why this location has five stars average I've called around to most locations in Reno trying to get a last second notary availability and not only did this location have it but they didn't have to check any details and we're just instantly aware of the availability fantastic experience.
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August 2022 by alexw265
The branch manager is very good.
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April 2022 by Kathleen Becker
Excellent customer service, and I feel genuinely welcomed!
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February 2021 by Allan Faccini
People say this and that about big banks, I am 22 years old and I never been mistreated at a chase bank. Last week I came by at this branch and I was treated so well that I had to explain that this is the standard at the bank. Thank you guys for your hard work!
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January 2021 by Eddy Roope
Wire transfer was made super simple and easy by Michael, staff was friendly and professional. If you have to go to the bank in person might as well go here and get treated with respect also!
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January 2021 by Leroy williams
Right off the freeway
