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November 2023 by Peter Grassi
Friendly, knowledgeable, and an all around pleasure. A great place for tires, tire troubles and car alignments. I’m sure they do more but I haven’t asked yet. Check them out and see.
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November 2023 by Kimberly seals
Matt was such a blessing I caught a flat pulled from the road he was standing in the driveway waiting to assist me. They didn't have my tire had to leave my car but he took care of my baby (my car) the next day she was ready. ?? Matt took care of me great service ?? ??
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November 2023 by Jen Abate
Such amazing service! Our vehicle runs great! Tim goes above and beyond, and I wouldn’t be surprised if every other person there did the same! Thank you
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October 2023 by Hannah M.
The gentleman at the front desk was so friendly and helpful. I came in to get my right rear tire checked since it was leaking air. They were very quick and efficient. Thank you guys again! I will definitely be back.
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October 2023 by Mike W.
Great customer service! These guys got us in and out same day for a break job! My new go to shop for sure!
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October 2023 by zach ayers
Got in there last second AND changed my mind twice and they got me on the road for a work trip not 24 hours later. Big young thunder cat, Mike or Matt maybe, working in there knew what he was doin I fully recommend.
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October 2023 by Erin Hanna
Best tire purchasing experience! Tim was very helpful over the phone and took the time to find me the best deal. I called multiple shops and they had the best tire for the best deal plus easy to work with and friendly. They went above and beyond by providing a ride to work down the street. 10/10 recommend :) thank you!
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October 2023 by Duncan H.
Fast friendly service. Great prices- lower than Costco. Tim was excellent. Will return.
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September 2023 by Phil M.
I had an exceptional experience at Big Brand Tires. My family was in Reno for a family event when we experienced a blowout and needed a new tire. Lance knew we were on a tight schedule to hit the road to return home. They needed to order my tire since it was not in stock. Lance knew waiting for their regular afternoon delivery would have killed my schedule. To help me out he sent an associate to pick up the tire up. I was in and out in less than 1.5 hours. He went above and beyond my expectations.
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September 2023 by Joe Llamas
Matt was awesome and got me a great dealI'll be back soon for brakes and other services. Highly recommendThanks
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September 2023 by Kerry H.
I have been getting my vehicle serviced here for many years even when it was Christiansen automotive. Same people great service and not over priced. They call and let you know the total if you drop it off in the morning before they open, they make sure you know what's going on every step of the way I would highly recommend them to anyone needing any kind of service. They follow through with the services I requested and nothing more
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September 2023 by Merissa Lehr
Lance and Matt were excellent. We got a full set of tires 2.5 weeks ago and got a great deal. Then got a screw in the new tire too close to the sidewall and they replaced it at no cost. Honest and reliable. I highly recommend
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September 2023 by Allie L.
Since my last review got deleted, I'll update this one. The high schoolers they have working there took the clips I had previously purchased for my car and moved them to another location and then tried charging me for them. If you want to get scammed and have your car smell like farts and weed, you've found your new tire spot.
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August 2023 by chinedu diala
Very honest people. They gave me a better suggestion without seeking to take advantage like other tire shops. They fixed the one tire that had a puncture without trying to tell me to change all four. Bring your car here!!!
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August 2023 by Edward
I called him on the phone as I was out of town and needed some help with an alignment. In addition to that the front valance was hanging down from hitting curb so often, but it was actually dragging. When I came in, they didn’t try to upsell me things they simply looked over and saw that the alignment was significantly improved by them, and they checked a few other things to make sure it was OK. I only paid for the alignment and they completely tacked up the valance. These guys are pros and they’re not trying to up charge for unnecessary things. Great company.
