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March 2023 by Tina B.
Love this location!! The staff is always so friendly and helpful! Just picked up my new "baby" today, and the gals went above & beyond!!! Wrapped her up so nice and made the experience more enjoyable. I'm excited to unbox her! Thank you!
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January 2023 by Rhonda “Sugargirl” Rich
Wonderful experience.The employees there were so awesome!
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September 2022 by B Money
Site was slow but still got a couple cute accessories. Not on sale like advertised but if they arrive undamaged I will be pleased as one item I was later told I couldn't have.
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September 2022 by Francisco Garcia
Good service very nice people
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September 2022 by Julia Taylor
The ladies in this store are amazing!
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September 2022 by Don Sotto
Bought a bag for my mom for a Christmas gift and she like it
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April 2022 by Heather P.
I had such an amazing experience at Coach today. Goli and Erica went above and beyond to ensure I would be leaving with a bag that I love. Being in sales myself, I was thoroughly impressed with their customer service today. Thanks, ladies!
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November 2021 by Patcilla Korok
It was my second time buying from the store. I love the service they're so friendly and kind, I went there @11-5th-2021 @11:00 am. The girl and boy were fast workers and they made sure I got what I needed! Thanks to my husband for my cream white coach purse always the best birthday gift!!
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August 2021 by Daisy Zhuang
First, the store hours is wrong on google, I think its 11am-7pm I asked the coach employee she said due to covid.But the store didn't open until 11:10am I mean COACH get your store houses right okay!!!!!second, I need to return an item that I bought it online, the employee that was helping me she have no idea how to return an item and she was taking forever even though I told her I have a flight to catch finally 30 mins later she returned.Just based on her customer service and they didn't update their store hours I will never shopping from coach ever again!!!
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July 2021 by Ian Seely
The employees are super helpful, they were able to help me find the absolute perfect anniversary gift for my wife!
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June 2021 by Tom Weisser
Best retail experience in Reno, by far. Jose, Natasha and Goli are the people I've met and they are all exceptionally helpful and courteous. Jose really sets the tone by going above and beyond.
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March 2021 by JJ Diaz
Amazing as always!
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February 2021 by Alex Lopez
As a minority not all high end stores treat you nicely when you come in. I can say Everyone was very helpful, patient and friendly including the sales people and the manager. Thank you Jose!
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November 2020 by Samantha Mendoza
Very helpful and took of my service needs on some old bags!
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November 2019 by Sarah Gatrost
This store is hot! The staff were super friendly and knowledgeable. Loved it.
