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September 2024 by Dennyse Martinez
Dr.Winkleman is amazing! We have been going to him for years for contacts and glasses. He’s great at what he does and is always so kind and patient. My kids love coming to see him as he jokes with them and is always very nice to them. 10/10!!
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September 2024 by Amanda Heppler
Dr. Winkelman is not only a fantastic physician but an incredibly kind human. I came in with my 15 month old son annd did not expect to get in for ann exam. Not only did they fit me in, but he allowed me to hold my son while I did an eye exam. He was patient while I held my squirming son and was happy to chat in the meantime. He also gave me two sets of new contacts to try out for a few months and let me know that he was happy to have me try a different type (for free also) if these don’t work.
I recommended two friends to see him after my experience.
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August 2024 by Diane S.
Casey is the best and the Costco Selection has so much. They take card and outside rx and they are open on a Sunday which is rare :) I am getting some Cecile glasses but they also have parada and Gucci and other popular designer Brands
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July 2024 by Chris Whitney
Dr. Winkelman and his staff are very helpful and I highly recommend them to anyone looking for a qualified affordable optometrist. I have been going there for three years and am very satisfied everytime with the results.
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June 2024 by Sophie R.
Always get the best selection and help from the staff. They aren't on commission so there is no upsell. They just want you to be happy with your selection. My kids and I have gone to them for over 10 years. We had an issue once with a lens being ground within specifications, but my daughter needed truly precise parameters. They replaced it at no charge and with a rush on the order.
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March 2024 by Mirranda M.
The eye department itself just seems all over the place. The eye doctor is constantly understaffed in the office with no front desk to help costumers. The employees working the area where the glasses are always very helpful and nice unfortunately there is poor communication and confusion continuously.
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February 2024 by Miki Chips
The optometry department itself is great, always very helpful and friendly. The doctor and his receptionist i was mot impressed with, they hurried to get me in and out despite me voicing ahead of time that i had concerns i’d like to address, and gave me the wrong prescription. When i tried to call the admin to remedy this, i was told repeatedly i would be called back and the call was never made despite my many attempts to fix the situation. I will not be returning to this costco eye doctor
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January 2024 by Sharon Peplau
Tuesday, the 16th, I took a prescription in for new glasses. The prescription needed clarification. The optical staff kept the prescription , said they would call the doctor for clarification. When I returned on Wednesday with a clarification I obtained because I did not trust the staff to follow-up, I was rudely told that nothing had been saved regarding my profile and that the prescription I left was not there. I insisted I saw the prescription being placed in a specific drawer. The staff member said she knew nothing about it. After insisting she look in a specific drawer, of course, my prescription was there. The rest of the visit was downhill... exceptionally indifferent and rude. The other 3 staff members there had nice interactions with customers.First and last time I will ever get glasses at Costco on Harvard.
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December 2023 by Jeff C.
Sometimes you have to judge people on how they handle it when they make a mistake. (Maybe it depends a little on the kind of mistake, sure.) But when it's the kind of mistake anyone could make, whether the person owns it or tries to avoid accountability can tell you a lot.Anyway, somebody screwed up by putting a minus sign somewhere where there should have been a plus sign. I'm pretty sure it was the actual DO, not one of the opticians, but it doesn't matter because everyone involved owned it, acknowledged the error, and made fixing it it as easy as possible. My glasses got made wrong because of the honest error. (I've made worse.) Nobody gave me any BS and they fixed it. Refreshing. It's also true that prices and service here are generally very good to excellent.
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November 2023 by Oppa Niim
Very bad service
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October 2023 by Kitty Goggles
The optometry department itself is great, always very helpful and friendly. The doctor and his receptionist i was mot impressed with, they hurried to get me in and out despite me voicing ahead of time that i had concerns i’d like to address, and gave me the wrong prescription. When i tried to call the admin to remedy this, i was told repeatedly i would be called back and the call was never made despite my many attempts to fix the situation. I will not be returning to this costco eye doctor
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October 2023 by A T
They are great for finding out what your prescription is. But for ordering glasses, do yourself a favor and go elsewhere. Their selection is very limited and bad options. I found not one set of frames I liked.
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June 2023 by Igor Makienko
I haven’t had a chance to see the doctor. But their receptionists do awful work. They are not on the same page. I was in Costco on Thursday and I tried to get my eye exam but receptionist told me that they are booked for that day. Later on Thursday I called them and tried to schedule my appointment for Friday. I was told that on Fridays they have walk ins only. So I don’t need to make an appointment. I came to Costco today, on Friday just for exam and the same receptionist who O dealt with on Thursday told me that they are booked. When I told her about my call, she replied that it was a different receptionist and she cannot do anything for me. One time she suggested to se the doctor- at 2 pm was not good for me.I am wondering how they can work with such knowledge of office policies.
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January 2023 by Celina Shutt
Strictly a 5-star review for Dr. Winkleman! I have been going to him for over 10 years and he is the only individual I trust with my vision needs. He's thorough, patient, kind, and personable.I highly recommend him to anyone who is looking for an optometrist.
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January 2023 by Rachel Jew
Finally got a new pair of glasses after a few years. Mind you, my prescription is baaaad and I have high astigmatism.. I wanted to look like my mama in the 90s with these cuuuttee rose gold round frames. I’m so blind that these lenses touch my cheeks. THANK GOODNESS for Rose and Denise. They helped me multiple times and I know if I need any more adjusting, they’ll happily do it for me. They don’t touch my cheeks anymore!!!! ???
