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December 2025 by Corbin Carlos
Ty and Nate helped me resolve a bed cover issue with minimal cost and time.
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December 2025 by Shea Sliter
Great crew over at Custom Truck.. when I need something I know I can count on them to get it done right. Highly recommend
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October 2025 by Cassy Little
These guys are absolutely amazing. Highly recommend for any custom truck accessories to be added to your personal vehicle. They make sure you're safe, happy and on your way satisfied.... highly highly recommend!!!!
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October 2025 by Alfred Schmidt
Had a hitch installed in September (invoice 48084) but was overcharged for labor!
the job took at most 45 minutes but was billed for an hour and a half! How do I know? Was sitting in the waiting room and watched the whole procedure. Would not recommend this shop!
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October 2025 by Mike Fisher
Ty and Cam are great! I sent a text with a photo of a part that needed to be replaced. Got a follow up call shortly after. The part was in-stock and installed within an hour. Great experience.
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September 2025 by Sabrina Silva
Great customer service and amazing fast install for electric sidesteps.
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September 2025 by Gillian Seymour
I had an absolutely exceptional experience with Custom Truck Accessories in Reno. I came in to have our Baja Design rock lights replaced under warranty, but the team went above and beyond. They didn’t just swap the lights—they did a full assessment and found the original wiring had been done with the wrong gauge wire and fuse amperage. They completely re-ran the wiring and the difference is night and day. The new setup is beautifully done, super clean, and 100% professional—fixing both mistakes and sloppy work from a previous shop.
What really stood out was the people. Everyone I met was extremely friendly, knowledgeable, and down-to-earth. As a woman going into 4x4 shops, the vibe can sometimes be a little weird, but not here. Every single person treated me with respect, answered questions, and made me feel comfortable. They even got us an Uber to a local café while the work was being done, and one of the guys recommended his favorite sandwich (which was delicious!).
The whole experience—from the honesty of the pricing to the impeccable work to the warm customer service—was just outstanding. This is the kind of shop I would happily drive out of my way to come back to. Highly recommend.
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September 2025 by J.R HINES
Went to get an alignment and did all the recommended parts replacement to align my truck 2600 dollars …. Trucks still not aligned. Worst shop in Reno would not recommend or trust there recommendations. There about there commission and that about it
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August 2025 by Steven Fleischmann
I needed a replacement key for my shell. They had it all ready for me when I arrived. They had an excellent selection of truck and off-road accessories. Thanks for having easy accessible parking for my visit !
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August 2025 by Will Johnson
Thisnplace employs children within their coatings dept. They will paint your tail lights. No prep. This place sucks. Go elsewhere.
Update: this service was for an epoxy based spray on application truck bed coating for my brand new Frontier . Thank you.
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June 2025 by mike diaz
I was in need of a Bauer J332 key to replace the only key I had. These folks were very helpful. They had 1, and let me have for no charge. Thanks all. Now I don't need to replace the locks.
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June 2025 by Leo Poggione
I purchased a Thule rod vault for my truck a few years ago. I recently had a clamp break on the rod vault. I looked at the Thule site and could not find the replacement part. I called Custom Truck to see if they could assist. I am very grateful that the individual I spoke with was the manager, Danny. Danny was so awesome to work with and he went way above and beyond to take care of me and get the replacement part. I have purchased a number of accessories from CT over the years and never have I had anyone that worked this hard for me and bent over backwards to take care of me, especially being that I purchased this 2 years ago and I was not making a purchase on this phone call.
Bottom line: Danny found the part and shipped it to me asap for a very reasonable price.
THANK YOU DANNY!
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May 2025 by Stuart Mallery
Very helpfull and got what I needed very fast!
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May 2025 by M L
Kirk and the guys are great. I bought a product online and could not get a correct fit on a Tonneau cover. I needed it on for a road trip and the guys got it on correctly within an hour even though scheduling was a week out. It's nice to see there are businesses that still care about customers. Next time I will leave it to the professionals. I would highly recommend using this business for all your truck needs!
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April 2025 by Rick M
good selection of parts and service.
