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July 2025 by Sharman Lorimer
Finding this CVS was an accident when the location near our house ran out of my husband’s meds and we had to come here to pick it up - we had been at our previous CVS 8 years and the service was terrible - one visit here and we now choose to drive 40 minutes to this location because the entire staff is so nice and organized. You are greeted and welcomed when you walk in the door and they are so on top of things! Worth the drive! Thank you for being so nice and organized!
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June 2025 by Donge Spongle
Took a gal to get her tetanus vaccine after having an experience with tetanus myself. She's terrified of needles and had a lot of questions, staff was patient and considerate and she got the vaccine without any issues or feelings of embarrassment. Vaccine was administered quickly. Did not have to wait.
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June 2025 by Raena D
Please update your pharmacy hours. The pharmacy closes at 6 PM but this says that it closes at 9 PM.
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February 2025 by julian estrada jr
They are very good
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February 2025 by Adriana Montes
If I could give this place 0 stars I would. Y’all need to hire better people. I was wrongly accused of stealing from two female staff members. I had come in with Walmart bags from going to Walmart and lashes from Sally’s beauty with the receipts for both stores. I understand they have people who actually come here to steal. but I am not one of them and have never been. I offered to let them check my bags as well as show them my receipt to assure them I was in fact not stealing from them. Both were absolutely disgusting and accusatory towards me. As I walked out because I got banned for absolutely no reason the woman proceeded to tell me she hoped I was happy with items the items I took Lmao. i did not take anything and will have that be very clear to anyone reading this. I have never in my life been treated like this. I do not have a vechile to put my Walmart and sallies items in unfortunately (I was waiting for a ride) that’s why I walked in with them otherwise I wouldn’t have. At least I walked out happy knowing that I’m Not a thief and this woman just wasted her breathe spewing bullshit. But I would not recommend this place to anyone that wants to be treated with basic human decency. Lmao do better 👎🏽👎🏽👎🏽
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February 2025 by Patricia Thomas
They text when my meds already. If I have questions they always answer my questions right away very nice on phone I love CVS
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February 2025 by Samantha Widman
CVS is such a fun little store with so many cute gift ideas! And they always have some amazing deals going on.
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August 2024 by Sal InNV
Absolutely the worst customer service in existence. You literally cannot speak to a pharmacy technician or a pharmacist via phone. You have to leave a voicemail and they call you back at their convenience. They don't call you back.
Ever.
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July 2024 by Althea Sharp
CVS Store in Steamboat is nice & clean, all WHO works there are smiling to their customers & they all friendly especially the girl named ECHO, she’ so very helpful what your looking for & she’ s very helpful too.
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July 2024 by Stevie Marie
Rude, and unprofessional, especially Mark. The head pharmacist , not sure her name, is very nice and pleasant to deal with. They have no customer service etiquette, it’s so strange. It’s part of the job!
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May 2024 by Nick Parrillo
I used to go to the steamboat cvs but switched to this one and it’s been so much better.
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April 2024 by Lisa Schrock
Very negative reviews… hmmmm? my first time using them - after coming from Verdi NV. They were AWESOME! I’ve been waiting for my RX from RALEY’S for nearly a week (not their fault - manufacturer was out of it all over Reno apparently) & this CVS had & did an automated call to let me know it was ready within a couple hours (early afternoon). I Drove through about 6 pm and was first car in line. I couldn’t have been there less than 5 minutes and the Gal was super friendly. Did they just change staff or what?! Another pharmacy trying to get their Business - NEGATIVE reviews or maybe I was just blessed????
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April 2024 by Shelby Lopez
Worst experience I’ve ever had at a pharmacy. Honestly my mind is blown. I just went to pick up anti nausea meds due to being super pregnant. Waited for over an hour in the drive thru. And was informed that they were not covered by insurance. Not a big deal I told them I’d pay for them and just get a few less since they are expensive. At which point they told me to pull back around to the back of the hour long drive thru line while they took a few pills out and put a new sticker on. Normally not a big deal but with an hour line I asked if it was possible for them to please just change it really quick while I’m there since I’m actively throwing up and need the meds and he told me he would call the police if I did not pull my car out of the way immediately. I am mind blown and will never be using cvs pharmacy again..
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February 2024 by Sandra L.
I love CVS because they always have my prescriptions on time. I also like the store because it is always clean and the staff is friendly
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November 2023 by Anna Khabarova
I had an extremely disappointing experience at CVS Pharmacy. I urgently needed to pick up a prescription for my child who was in pain, but the pharmacy staff failed to process it even after waiting for over 10 minutes. To make matters worse, they closed the pharmacy right in front of me without fulfilling my request. It was a frustrating and distressing situation, especially considering the urgent medical need. I strongly advise others to seek a more reliable and empathetic pharmacy for their needs.
