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February 2024 by Katrina DuMond
Maaaaaan Sandie was beyond unprofessional to the colorful coworker who was nothing BUT sweet and professional today.Today I came to the store to grab what I thought would be a “quick in and out,” item. However this Boomer of a lady had the line backed to the back of the store and didn’t call for back up ONCE in the 25 minutes I waited after waiting this long I began to speak to several other people who had been a head of me who all stated they had been there for several minutes as well and had not heard a page or call for back up. We all seriously assumed she was the only one working. She don’t greet one person as she rung them up. Finally a sweet brown hair girl came from the back and IMMEDIATELY not only jumped into action BUT called for back up where several other people then jumped to help. The woman who called for back up apologized and explained they were working the truck stuff. She then told her to PAGE for help next time.
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January 2024 by MaryKay Burgess
Having moved to the westside of Reno, I was anxious to visit the Dollar Tree, on W. McCarran. The store was quite busy, in which, I attribute the messiness to. The personnel was very polite and apologetic for the state of the store. I will definitely return.
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January 2024 by Darin Dieterich
Quick and easy decorations for the holidays
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December 2023 by Sherri Foster
Long line to check out. Only one cashier.
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September 2023 by Katalina Q.
Watch out for yourself when shopping at this Dollar Tree location. Apparently, many of the clientele follow you in from the parking lot hoping to score. I had a woman and her kids follow me in and try to embarass me into giving them compensation. Yelling and name calling while management did nothing. Whatever. Please watch out and shop somewhere else.
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August 2023 by Carolyn Vernon
My local Dollar Tree is where I get all my restrooms soaps. I'd rather spend $1.25 than $4-$5 per bottle at Walmart. I also get crafts for my grandkids at this store.
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June 2023 by Sadie D
Went in there today to buy snacks and random things. Store is well stocked. Customer service from all employees seems to be lacking. They walk around like the don't see you and you're in their way. The cashier seemed to be in a bad mood. Attempted to be polite and talk to her but couldn't so much as get her to glance my way. Like I mean I understand if someone was being rude but your in Customer service. It wouldn't kill you to crack a smile or at the very least acknowledge the customers when they talk to you.
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June 2023 by Lr
Great customer service! I do not remember her name,but she observed me searching for an item asked me if she could help. She had the item in back. The store was busy, but she wert and brought me and a fellow customer who overhead us talking several of the item we were looking for.And she was smiling, so many people in customer service don't engage with customers or smile. People are alot more amiable if you just smile. Really it works. Also this is a larger store than most in Sparks or Reno, and was very well stocked and clean.Thanks ladiesgreat job!
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May 2023 by Amanda Kennedy
One of my favorite stores EVER!! Even tho it's a $1.25 store now.. lol
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May 2023 by J M.
I like this store because it can have a variety of neat stuff. But some things were not stocked . 5/4/23 First bad customer experience in this store. The cashier was having a bad day i guess ,got an asian lady who seemed serious i told her to have a nice day without her not even saying anything during my transaction she just said yea.. and gave me my receipt. No enthusiasm at all . The other cashier behind her on the other hand with the dark hair was awesome i would of rather have her check me out. She was so happy and making small conversation with every customer that came in her line. I can hear her through out the store! Awesome girl! I like this store just needs more cashiers like her so they wont ruin my shopping run
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March 2023 by Kimberly Carrington
Good Easter stuff and cheap toys for the baskets. Not the biggest selection for craft supplies. Nice staff that seem to like their jobs.
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January 2023 by Jarrett P.
The definition of professionalism and integrity I can not quote off the top of my head but I do know they would include Robin Petree. As a former employee I may sound biased. I have known many store managers, but she is in my humble opinion the reason this store runs as sound as it does.
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January 2023 by Sam W
Terrible experience dealing with manager Daniel and cashier Elda today!!! The most unprofessional display of customer service I’ve ever seen!! Since when is it appropriate for your cashiers to yell and use vulgar phrases directed towards customers and delivery workers!?! I’m absolutely appalled at the scene I witnessed this morning!!! Something needs to be done about these workers!!!
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January 2023 by J AY
Was charged at this store for items I did not choose the cashier threw stuff in my check out ordered that I had not wanted and then they refused to refund them. Staff was rude and extremely unhelpful with their mistake.
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January 2023 by GG Roblin
Never but 1 person checking alot of people were in line
