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January 2024 by Kiet Tran
There are shoes sprawled about!!! Omg!!!
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November 2023 by Dave Ballard
Stay clear of this clown store. I wanted to try on a pair of Nikes and discovered there was only 1 shoe in the box. I went to the counter and asked if they had a whole pair of these shoes? I was told that their policy was, that if wanted to try on a complete pair of shoes, I would have to purchase them first. I asked how do I know if I want to purchase them if I can’t try them on? Long story short, I asked for a manager who also refused to allow me to try on both shoes. He said corporate policy will not allow anyone to try on both Nikes. I ended up getting mad and left the store. I went across the street to Famous Footwear and was able to find both shoes for $ 20 bucks less… If you’re looking for Nikes, don’t waste your time with this place.
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October 2023 by Dave B.
Don't plan on trying on Nikes in this store. They have taken all the right shoes out of every Nike box and will not allow you to try them on. You have to buy them to try them on. Do yourself a favor and shop somewhere else. Maybe if they lose enough business they will realize how dumb this policy is.
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October 2023 by Kris
Don’t shop here. They have roaches and horrible service to top it off.
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October 2023 by Andrew Lopez
i was racially profiled and left the store immediately.
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September 2023 by Ms. L.
Excellent variety. Good sales and great coupons online that get you into the store. Four stars because the store needs more chairs, and way more comfortable chairs to sit in and try on shoes. We left today with four new pairs and leggings. Awesome!
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September 2023 by Antoinette Garcia
Nice staff, very friendly. The store is very clean and organized. Nice selection.
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August 2023 by Ms. G.
Excellent variety. Good sales and great coupons online that get you into the store. Four stars because the store needs more chairs, and way more comfortable chairs to sit in and try on shoes. We left today with four new pairs and leggings. Awesome!
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August 2023 by Dino Lopez
I love the store but my last experience was a little bit annoying me and my dad were looking for shoes for boys but couldn't find any but when asked the lady did not help what soever
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August 2023 by Julie A.
A five star shopping experience today with my sales girl Mia in DSW with my 30.00 off coupon. Fantastic shopping, Mia helped me pick the Sketchers, the price was amazing and I would have bought a 2nd pair if they had another choice in my size. I love my new shoes. Thank you Mia. Julie A
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August 2023 by Jon Alder
Emily did a great job and I love my new shoes!
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June 2023 by kissyme C
I like the lady's at the counter the lady's who work here they are very helpful,I bought a shoes that has stained I told her that I'm buying it and she try to remove the stain ,that was very nice of her,l recommend this place and
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June 2023 by D O.
Special thank you to Ally and Randy at DSW on South Virginia in Reno! Your customer service was amazing and far above expectations. We appreciate your personal service in helping us find what we were looking for. It's hard to find such excellent service...we will be back again soon!
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June 2023 by Kathy L.
Went in not knowing what to expect but was pleasantly surprised by the variety of brands for all feet! I was looking for specific shoes, Sketchers Slip Ins, and they even had those. Clean store. Friendly staff. And an immediate 20% off when signing up for the free Rewards Program. I will go back.
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April 2023 by Zoe T
Great place. lots of varieties of shoes.
