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February 2024 by Lee D.
Eclipse was the previous company name, established in 1994. Quality/Quantity - Got a new pair of running/walking shoes yesterday at their other location. And believe it or not, they had another pair in my size here! I did not buy it as I want to break the first pair in. I also saw the one I am replacing here, lol. If you are following, you already know I have been shopping for a new pair of Hoka shoes. And I finally found a place that had what I needed and wanted. They actually had my size! Thank you. I did not know Hoka also made slippers...? Might have to get one in the future also. My wife also got a pair of shoes yesterday and put another pair on hold in their Sparks location. Future review to follow. I guess we will visit all three locations in a week! This location is smaller than the one we visited yesterday, but still has a decent selection of high end good quality shoes for running and walking. Atmosphere - Clean and well organized. Obviously supports the running community, see all the pictures. Open 6 days a week from 10am to 5pm or 6pm. Closed Sundays. Bathroom for customers, I did not use it. Water fountain and water bottle refill station. Plenty of mall parking. Service - Self service here today, the team member was busy helping others. Two team members helped us yesterday in the South Reno location, both were good. But Scott stood out. I watched him help others, then my wife, and then me. He is very passionate about his work. And an amazing hard worker. They are also willing to order for you if needed. And match prices. Price - My wife paid, but I think we spent approximately $250 there, not including the shoe we will pick up at Sparks. It pays to pay for quality. Owner Comment - Congrats on your success since 1994 - 2021 with the new owners and with your 3 locations. It's so great to see small local businesses thrive. Support local!
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October 2023 by J Segar
Staff is always helpful and friendly. Like the brands and variety of shoes and accessories this store carries.
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October 2023 by Diana S.
Every time I've shopped here, the employees have been top notch. Special shoutout to Marissa who helped me yesterday shop for a new pair of shoes. She was super helpful, friendly and efficient. Great place to shop and I love supporting local.
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September 2023 by Mary Goo
The staff are great at helping pick out the best shoes for particular foot issues. I have purchased several pairs of shoes here over the past few years and never have been disappointed.
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September 2023 by Kurt Miers
Staff is very knowledgeable in getting the right shoe selected for your needs
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September 2023 by Silvia S.
Great selection and wonderful friendly service ... you cant go wrong buying shoes here
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August 2023 by Emily Toschi
Great staff and great selection!! Once we found the right shoe for me, they brought out ever color so I could choose and even helped me pick the best socks!
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May 2023 by Romona McGinnis
I've been shopping at Eclipse for years and they've never disappointed me. Their people are always knowledgeable and have helpful suggestions. Don't shop on Amazon, go to Reno Running and interact with a real human!
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April 2023 by Joshua Rushing
Hands down the best resource for all things running in the Reno area. Helpful staff and always the best products. I don't go anywhere else for any of my running needs. If you haven't checked them out, you are most definitely missing out.
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April 2023 by Christina Larsen
I am not a runner, but Maddie was extremely helpful, knowledgeable, and kind. I would definitely recommend this store.
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March 2023 by Mark S.
My Hoka's were beginning to show signs of wear and tear so I decided to venture out and get a new pair. I have bad feet (years of running on concrete) and dealing with some tears in my Achilles tendon, so I needed really well padded and comfortable shoes. The staff at Eclipse Running were so helpful in finding the right shoe for my mangled feet. The one I settled on was the Hoka Bondi 8 and boy were they ever the most comfortable shoe I've every walked in. On top of it, it gave me an extra 2" in height which was a kind of cool side effect. The whole process of finding what I wanted and listening to my needs was something that set the staff at Eclipse apart from some of the other experiences I've had in town. Others have looked at me (I'm out of shape) and thought that I was a quick sale, not listening to what I was asking for. Here, I felt like they genuinely cared about me, as a person, not just a way to boost sales. I now have my go to shop for all my sneaker needs. Oh, and because they were so good to me, my wife decided to buy her Hoka's here as well.
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March 2023 by Kimberly Pickens
The customer service provided by Hayden was FABULOUS!!! He worked with me to find the perfect pair of running shoes and was so knowledgeable about all the shoes I tried…8 pairs I think. ;) It was also very cool that they have a treadmill so you can actually get a good feel for the shoe in full stride. Thanks eclipse running and Hayden! I will definitely be back!
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March 2023 by Denisew Saulle
Friendly and knowledgeable. Maddie and her gentleman coworker passed no judgement as I searched for my first good pair of walking /hiking shoes. In fact, I felt supported in my journey! Shopping Local definitely had its rewards.
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March 2023 by Todd Domini
I was helped by a nice young lady that was very knowledgeable with a nutrition brand (nuun) that I was interested in. She gave a hilarious tip, apparently not everybody understands that this product is intended to be dissolved in a water bottle. I will definitely be back to restock on nuun.
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February 2023 by Jacky C.
Seems like a store that specializes in running shoes only. The employee working there seem to be pretty nice.