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December 2023 by David Garlock
Needed help with a small printing job, and they were very helpful!!!
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December 2023 by Patricia Long-Sanchez
Great Place, Friendly Service & best price!! Saved me a lot of money for shipping my granddaughter's Christmas! Thank You
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September 2023 by Queta Bertone
My daughter received the wrong floating TV stand from Amazon, a 50lb wrong stand and we needed to return it. Instead of driving to the main fed ex shipping location we went here at the corner of Neil Rd and Virginia St, as we were going to Whole Foods next door already. We got it in the door together, and that was no problem with having an automatic door for wheel chair access, a nice gentleman was coming out at the same time we were entering so we didn’t use it but sure is good to know they have one. As soon as we were in the door, Wendy took it from there. She was very very polite, professional and an ideal customer service representative that any company would be proud of. We were unprepared and did not have the address label printed, but that was no issue for Wendy, she showed ushow to send it to her to print out and while we were typing in our info, she was applying white out stickers to the floating TV stand previous shipping labels, so we didn’t receive this heavy thing again by some weird mistake. Before I could run to the car for my tape for the printed address label, Wendy was already taking care of it. I just can’t tell you how nice it was to do business with Wendy’s help. You just don’t get customer service like this these days, but if Wendy is working, you will.
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July 2023 by A T
I'm not very good with all the new printers and the self service part of doing my printing. I was at this store and the very kind and helpful lady took care of me. She showed me how to use their system of self printing. I will come back to this store for all my printing and shipping needs.
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July 2023 by Sal InNV
This must be the most inefficient FedEx location I have ever seen. Seven or eight employees with absolutely no sense of urgency, and happy to ignore people waiting in line while they tend to other tasks. I should not have to wait 15 minutes to drop off a package
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July 2023 by Ray Frazer
Website says they offer passport photos and renewal service in store according to employee at Store they offer neither wasted my lunch hour.
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July 2023 by Mel J.
Conveniently located. Professional and courteous staff. Ample parking. Never had any issue with this location. And now, it's my favorite location because of the self service machine where you can scan your package and get a receipt without having to stand in line (unless there's a line to use the machine - never happened to me). If only all FedEx locations had this machine, but I guess it's due to the sheer volume that this location processes.
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May 2023 by Kay M.
I go out of my way to go to this FedEx. Nobody here is rude for no reason or dragging a**, they're all nice and it's always fast service. Hands down, best FedEx in town!
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April 2023 by Nate G
Busy, but they were well staffed and service was efficient. The agent who helped me was friendly and knowledgeable.
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March 2023 by Keisha L.
I came in on a busy afternoon but was immediately greeted in a cheerful manner by Nancy. She said she was filling in at this location from another store, I believe she's a manager at her location and you can tell why. Not only did she greet me right away, she continued greeting other guests as they came in. I needed to cancel an online print order and redo. My online order wasn't ready but instead of asking what I wanted to change another employee told me it wasn't ready because the order was only placed an hour ago. Instead of being negative Nancy jumped in to help find a solution and make sure I had exactly what I wanted.
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March 2023 by Burnie Shadoan
Very fast friendly service hi ree recommended
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February 2023 by Geoffrey McCleve
NEVER EVER PRINT HERE. Had to login and print from an email. They charge 45 cents a minute for their horribly slow computer and internet. Then 65 cents per page B&W, $1 per page for color, and the color quality was smudged, with incomplete streaks on the page. For such poor quality and unfair pricing please remove color printing as a service to prevent ripping off the good people of Reno/Sparks.
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January 2023 by Joanne E.
I've had to return some satellite equipment recently. My satellite provider didn't give me all the info I needed for the FedEx clerk to access the records. On both occasions they clerks were able to work around it and get the shipment out. They were efficient and friendly and I much prefer coming here than going anywhere else.
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December 2022 by wenrongc
Rude people. Not helpful. Ask customers to contact fedex phone by themself. Not bothering offer a help.
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October 2022 by Edward T. Ball Ph.d
Worst experience, staff doesn't know how to help customers, zero customer relations and when they do you ask they laugh at you behind the counter unprofessional behavior I will never come here again.
