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February 2024 by Dana Young
I am so grateful to this place! Yes if you need flowers go there:) The person at the store was very helpful, kind, and made a beautiful bouquet for a birthday celebration that I was going to that day. Thank you again sir!
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February 2024 by Arnie Schmidt
Placed a Valentine's Day order on January 31st for delivery on February 14th. The flowers were not delivered even with extended holiday delivery hours up to 9pm. Then after reaching out to FTD, the flower bouquet was supposed to be upgraded and delivered the next day. The flower bouquet showed up in dirty days old water and was clearly not upgraded. Delivery was also past 8pm the day after Valentine's Day. Never, EVER, use this florist. They ruined a Valentine's Day effectively 3x. Wasting 2 days to deliver flowers and gifting an old unkempt arrangement despite promises to the contrary. Now seeing the reviews here on Google, it's no wonder they rely on FTD and Teleflora contracts and others as this florist is terrible at performing their profession.
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February 2024 by Gary Miranda
The best in town!
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February 2024 by Laura U.
Wow, rude, rude, rude! Don't call customers to question them rudely. He actually called my recipient to question the concerns of a petite bouquet after paying almost $120. A $40 bouquet was sent, and the guy called her to question her. Call me; I'm the one complaining. She had no clue that I wanted it re-delivered. I bought from a third party and won't use this florist again. Paid almost $120 for premium roses and didn't even get close to a dz.
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January 2024 by Scott V.
I had a issue with floreria delivering to the wrong address , that was purchased on FTD.com,contacted FTD.com within 1 hour the flowers were delivered by Sparks florist, don't waste your time with Floreria go to a repital company like Sparks florist in the Reno sparks area.
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January 2024 by Ash Gomez
Horrible customer service from the owner and he got annoyed enough with us trying to decide what we wanted that he told us to come back when we knew what we wanted. The store was empty and I had only asked 5 questions about different bouquet prices.
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January 2024 by 00Thunder
Horrible attitude and customer service. I just went here to ask for prices for flowers and the owner not only took a call in the middle of me asking a question but also got tired of me asking about different prices and told me to come back when I know what the occasion is for and when I'm ready to buy. Which I never said I wasn't ready to buy.
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October 2023 by Norma Lopez
Nasty nasty nasty attitude from the owner.Very rude. I am a deliverer for a famous company and he should treat us better. Besides, flowers are half dead. I’m sorry for the customer.
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August 2023 by Sandi B.
I ordered an arrangement over the weekend on line through Telaflorist for a flower arrangement to be delivered on my daughter's birthday, July 31st. The arrangement was not delivered on the 31st so I emailed an inquiry to Telaflorist late in the evening. They told me the florist couldn't get the flowers on Sunday and that the delivery address was further away than they thought so the flowers would be delivered August 1st. When the flowers hadn't arrived by 3 PM on August 1st, I again called Telaflorist and asked for the florist phone number so I could make sure the flowers were still coming. Telaflorist refused to give me the name of the florist they were using. They then called the florist while I was on hold and was told the arrangement was out for delivery. It arrived at 6 PM. I ordered the flowers for my daughter's birthday, not the day after. It would be the same as ordering wedding flowers and getting them the day after the wedding! Floreria Reno wasn't even considerate enough to let me know early on July 31st that the flowers would not be delivered that day and give me the option of cancelling the order or accepting a different delivery date. I would have cancelled and ordered the flowers from a place that could deliver on the day I needed them. In addition, the flowers that were delivered did not even remotely resemble the flowers I ordered. There were mostly daisies in a clear vase with dirty water. There were 3 sizes of the arrangement shown on line to choose from so I knew what size to be expecting. I am attaching pictures of the flowers and size ordered as well as a picture of the ones that arrived. The description of the arrangement ordered said: Hot pink roses, dark red spray roses, purple carnations and pink miniature carnations accented with assorted green, arranged in vivaciously violet cube. I paid $80 for the clear glass container of mostly daisies. I was embarrassed when my daughter sent me the picture. I will never use Telaflorist or Floreria Reno again.
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May 2023 by Emma Cartwright
The pictures online are very different from reality. I’d be more upset if the gentleman I spoke to wasn’t so kind. There are flowers in the picture that weren’t in the bouquet. They need to update their pictures so you know what you’re paying for, this wasn’t worth almost $100!
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May 2023 by Carol Deckard
l went in looking for a some flowers for my hospitalized friend. The man working was so helpful, he went into this room brought out a handful of different flowers and made this beautiful arrangement. They were perfect. I love this place.
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May 2023 by Johan Hernandez
Ricardo was super friendly and really helpful. Will definitely go back to him when in need of floral arrangements!
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May 2023 by Elizabeth V.
What can I say that hasn't been said and proved already by other customers. I wished I was writing a good review for this business... but ... what I Wished the most is that I would've seen the reviews before placing my order.
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April 2023 by Stacy D.
This was ordered through Teleflora online, which Floreria is a proud partner of (as listed on their page) I received my order at 10pm. Seems kinda late, id already contacted customer service though Teleflora. My real issue with this arrangement is its nothing like it's supposed to be. It did not meet the height and width requirements as listed for the premium version. Maybe it wouldn't look for sad if it was shown a little more love. Needless to say, I won't be taking this to the funeral. Its too embarrassing. And I've left the same review for Teleflora, don't accept orders if you can't follow at least the guidelines for the arrangement.
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April 2023 by Diana Flores
I placed an order for delivery later afternoon, not only did Ricardo make the beautiful bouquet for a wonderful nurse who helped me after my car accident, but delivered them after hours because my nurse didn’t start until 7:30 pm.After arriving to Renown Hospital for drop off, he was told she don’t come back until next week. He took flowers back and promised to make a new bouquet for her and deliver starting time again. (After hours) Ricardo knew from the tone of my voice how important it was for me to get them to her and went out of his way, not once but twice for my satisfaction. I am back in California , I guarantee and promise to only use his Florists for my family and friends in Reno.Hard to find people that do their job and have compassion and be so sincere. He is a compassionate,, caring, talented person who should be known for running his business with these attributes.Robin and Diana Magin,Stockton, CA.
