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February 2024 by Chris Knoof
Sarah was very helpful from the phone call to let me know what I was looking for was in stock, to making the purchase. Very helpful and friendly. Thank you!
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February 2024 by Lucienne B.
Daniel was so awesome. We had problems with an online order. The CSR was unhelpful. So I went to the store. Problem : we live 3 hours away from Reno, the closest store. Instead of saying sorry can't help you, come back another time, he was so kind and understanding about our situation. He spent the time it took to check in with his manager to resolve our issue. I appreciate him so much and can't thank him enough. He's a rock star :-)
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December 2023 by Ryan
Love GameStop!
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November 2023 by Dianne Stortz-Lintz
Lots of kind people here. They helped or a clueless granny with good humor and attention.
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August 2023 by Thomas Harden
I can honestly say this gamestop has the worst customer service out of any of the lcoations in the reno sparks area. You will go in and whatever employees are there are too busy chatting with each other to acknowledge your existence much less actually provide assistance. Today was the second time in a month I have went in lookong for a specific game but was ignored to the point where i walked out without getting help. Don't go here. It would be easier to learn coding and make my own game then get help from this location.
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August 2023 by Ryan Stilson
Open sign on. Website says open. Door locked with employees screwing around inside.
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July 2023 by Autumn Nichols
The service was good. Friendly staff.
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July 2023 by Evelyn Lee (EL)
A huge thank you to Sara who helped me get the switch game I was looking for. Friendly and helpful staff.
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June 2023 by Don Hahn
I prefer stores that manage to keep employees rather then going some place and never seeing a familiar face . That said this store has some greats lady's and gents whom are great in helping to get you what you need and can even offer some opinions rather then just options as far as games or platforms for gaming are concerned. I'm not big gamer but my kids are and they haven't let me down yet
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March 2023 by leo b
i have been a gamer my entire life, so i've been coming to gamestop for 15+ years-- sometimes gamestop isn't great, but this game stop? god tier. the NICEST sales associates i've ever met. never had a sour interaction here. the people are amazing, super chill, easy to talk to, respectful (and this is a huge plus to me as a female gamer. 90% of the time i walk into a game shop i get disrespected, but NEVER here.) this is THE best location in reno. come here and give them all your love <3
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February 2023 by Enir Shadowfang
Friendly and knowledgeable staff. Always greeted with a smile and a genuine enthusiasm for the hobby and passion for gaming.
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October 2022 by Chad Zamora
I drive all the way across town to come to this GameStop!Zach and Sarah are always so great to work with!Thanks, guys, for all your help!
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August 2022 by Karen Fredrickson-Kennedy
Grandson lives this place. Staff is really helpful
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April 2022 by Joe Dirt
This store and company are the worst place to do any kind of business with. They promote the new games like crazy, get you to pre-order copies. They take your money with no problems. But when it comes to them replacing a defective disc of a game that you just bought,Nope. They say you have to buy a protection plan. But they also have a 30 day guarantee on any disc, but do not stand by it. The employees at this store just take your money,and after that they are done with you. Gamestop will never get another penny from me.
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February 2022 by Kharran Beacham
Quality of service has gone downhill the employees give their best but their inventory is limited
