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“I've visited this store four times, and my first three experiences were wonderful. The employees were kind and willing to negotiate fair trade deals. However, my most recent visit was disappointing.
I drove all the way from Sacramento for an expensive card, and while the initial communication was great, things took a turn. I pulled up comps, we negotiated a fair price, and I emailed them about my arrival time and my intention to do a part trade, part cash deal.
When I arrived at 11 AM, I was informed that only the owner could handle trades and that he would be in at 2 PM. This meant I had to wait for three hours at Starbucks. When I returned, the owner said they weren't doing trades at that time, which rendered my wait pointless. Additionally, since I was relying on trade credit and didn’t bring more cash since they didn’t let me know before hand that they were not doing trades, I had to pay the rest on card which added an extra $25 in credit card fees to cover the full cost.
I was especially frustrated because I had communicated my plans clearly via email and was not informed that trades were unavailable. The cards I intended to trade were valued between $50 to $300, so they were not insignificant.
I'm sharing this feedback in hopes that the owner can improve communication with customers, especially those traveling long distances. It would have also been nice if the employee could have told me or knew that they were not doing trades that way I could’ve gone back home at 11 not at 2. I genuinely enjoyed this store before this experience, and I hope future visits can reflect that again.”
“Love everything in there! I went for Christmas decorations and found a lot of fun things. They are a little pricy on some stuff. The person checking us out was nice, but some of the re-stockers were not so happy, and it showed.”
“I love this place and the community. It’s so nice to be in the bigger store compared to the old days. Everyone here is helpful and has a great time enjoying the hobby. There is almost always an expert in a game or even just nerd culture in general. I highly recommend this store for people into trading card games as well as dnd or miniatures”
“I love shopping at Michael's in Carson city, the staff are very friendly and helpful. They also have a great floral selection and home decor items as well. Also, great coupons”
“This is the best place for creative stuff. They almost have everything you need for your creativity. Staffs are very friendly and helpful. I got big size canvas from Michaels. And I got some fake grass too. I found the price pretty reasonable. I will definitely visit them again!”
Open 24 hours
130 Woodland Ave, Reno
Hobby Shops
“I just picked up two. One for me and another will be a gift for my sister. I absolutely love it. The workmanship is fantastic. I actually emailed them and picked it up at the warehouse. I got to meet the artist, Roger, who was very nice and helpful. My little road is actually on the map, every time I walk by the map in my house, it brings me a little joy. Hopefully it will for you as well!”
“New store manager is fantastic and has a great vision for the store. "If we don't have it, we'll get it for you." Looking forward to the expanded paint range!”
Hobby Shops
Hobby Shops
Hobby Shops
Hobby Shops
Hobby Shops
Hobby Shops
Hobby Shops
“Go to shop since I live around the corner, often don't have the part I need only because I don't have Traxxas shit. Reasonable prices, the staff is knowledgeable and very helpful. Now I gotta build an R/c to race around the indoor track”