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February 2024 by E C
I recently visited Howard’s Chevron for a tune and I can say it was quite an experience lol. First of all I was scheduled to come in on a day I had off because I was told that they were not open on the weekends, and to come in at 700am because the earlier I get there the better(It would be like a first come first served ordeal per what the lady said at the counter). That was fine no big deal. Second I get there at 7:00am and no one is there. The lot was covered in snow and I got stuck for a good 10mins trying to get out of the snow. I had to wait almost 40mins until someone arrived. Third, the older guy who was their mechanic goes to the restroom and is in there for another 20mins while I wait. I mean the guy looked like he had a long day already. He comes out of the restroom then we go from there. At first I was kind of nervous because he said he was only going to change my spark plugs when I wanted a full tune up. After doing the tune up he told me I had two bad spark plugs but couldn’t tell me why and kept asking me about my check engine light as if it was supposed to come on than or later. I don’t know, just was an odd experience. Anyway there ended up being several people ahead of me for smog checks so I had to come back the next day to pick up my car.
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December 2023 by Latoya Phelps
I've been going to this shop since I moved to Reno in 2012. Every year I get smogged and occasionally get my oil changed. I walked in on a Thursday around 1540 and asked if I could get smogged. The lady behind the counter said "Well we were busy trying to close" with a snotty attitude. I won't be coming back.
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November 2023 by Jeff Oexle
The reason I even gave it the 2nd star is for the owner Chris I believe is who he is, he is the only person there that you can even talk to without getting attitude. The clerk inside is one of the rudest people I have met in my entire life. She is on the phone with what sounds like her friends and talks bad about whoever is in the store right in front of you. She continually talks to the customers as if they are inconveniencing her. I highly recommend not going to this location. There are too many other stations with personable employees to come here to be treated this way. Stay away!!
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October 2023 by Emily L.
Bathroom for this chevron was very clean the lady was nice, Apple Pay is not accepted for gas, but I think for items they can do apple pay
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September 2023 by Lana S.
This has always been my go to for smog test. It was so convenient when the DMV was on that same street in Sparks. Why did it close?! Anyway, no waiting, fast service & can register your car too. They advised the closest kiosk & I had tags on my car within the hour. Give Howard's some love!
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July 2023 by Google user
The reason I even gave it the 2nd star is for the owner Chris I believe is who he is, he is the only person there that you can even talk to without getting attitude. The clerk inside is one of the rudest people I have met in my entire life. She is on the phone with what sounds like her friends and talks bad about whoever is in the store right in front of you. She continually talks to the customers as if they are inconvenienting her. I highly recommend not going to this location. There are too many other stations with personable employees to come here to be treated this way. Stay away!!
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June 2023 by Randy F.
These people are so thorough and helpful! Quick and reliable. Great experience all around.
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April 2023 by Claudia C.
I had a light on my dashboard and drove to the station for help. John tested my battery, which was brand new and found that I needed a new alternator. He replaced the alternator in less than an hour and a half which included the part delivery. I am so grateful for the quick excellent service
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March 2023 by Jpsilly42 J.
We stopped by around 10:30 am on Saturday, April 1, 2023. My daughter goes in to use the restroom while we're filling up our gas tank on a long road trip from Oregon. My daughter comes out so I can go to the bathroom and I go in and she's rude to me and rudely says "I'm cleaning it." We saw the sign that says restrooms for customers only - does $65 worth of gas make me a customer? Apparently she was glaring at my child as she went to and from the bathrooms also. I'm not sure what we did to piss this lady off, but Howard really should hire friendly staff. At least people that aren't rude to the customers.
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August 2022 by Gabe USAF
The most disturbing bathroom in the northern hemisphere? We stopped there on August 7.
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July 2022 by Gary G.
Good place to get smogged. They are my preferred place for a smog check.-the ghoul
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July 2022 by Natasha Rodriguez
No one was there, so I stopped and asked if they could repair a tire. The guy said he could. After taking off my tire..... he never fixed it. He took 3 smog checks that came in after me. And after an hour and a half I told him if he didnt put my tire back on I was calling the cops! So unprofessional that he wouldnt give me the owners phone number! Worst service ever!! If he couldnt do the repair he should have said so from the beginning!!
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April 2022 by Kristen B.
Creepy vibes, scolded me and stared me down like a weirdo after he stopped my gas from pumping. I accidentally left my car on while pumping , which I never do and I took full responsibility and apologized. His demeanor was unnerving. Did not feel comfortable at this place.
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March 2022 by Mel J.
I can't believe I haven't written a review for Howard's Chevron. I've come here numerous times to take advantage of having my vehicles smogged and registered in one shot! I've had a pleasant experience each time! Now that the DMV has moved to South Reno, I use Howard's more often.
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September 2021 by Selena Jimenez (Gonzales)
Personally I have got to say this is the best job I have ever had! The employees here are the nicest even John! Lol! The owner that hired me is great too.
