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March 2024 by Ross Maun
They were very helpful
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February 2024 by Janae Robinson
My lady was so fast 45 minutes in and out she was able to talk and type she knew what she was doing. Been going to h and r for 25 years. She is the best. She was so smart and nice
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February 2024 by roger sylvester
Always friendly And professional
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February 2024 by Braulio Ramirez
Great customer service
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February 2024 by Vanessa Cushenbery
Christina Phillips the manager at the Wells office was very helpful.. there was an issue with my tax return that she worked diligently to get me reimbursed from H&R Block. Bob Best was also very helpful, very much appreciated .. I wouldn't hesitant to consult with Christina Phillips again in the future if she's available
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February 2024 by Y. El Zein
over past three decades had my tax return done by the professional at H&BLOCK I followed them when they moved to the new office. the team at the office very helpful and friendly. this year I was concern that my tax pro.Cece moved to different H&BLOCK location but the staff at the office were able to send my tax documents to her location. Following day, I received a call that my tax return completed as always extremely happy with the quality of work H&BLOCK provided especially to Cece, she is truly exceptional I recommended H&BLOCK to a friend they had a pleasant experience too.
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November 2023 by Lilith Ashley
NEVER GO HERE! Not only did they take 13 months to actually file our return but they stole over $200 from us on top of all the fees they already charged us. They are incredibly unprofessional and we have many voicemails from them stating that they just didn’t do their job correctly.
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August 2023 by Samone
Literally worst experience. HOW is this woman allowed to do taxes? I came in for an amended return, simple process, literally every single step she had to ask her co workers for help.. in the end it said I owed, then her co worker had to come correct her mistake cuz I ended up having a return. She almost made me owe over $700 dollars. I have zero faith in this location. I have been here for 2 hours, and I still have to pay 98 dollars for this? For an incompetent accountant? I will NEVER come back. Plus I asked why I owed 98 and she couldn't tell me. Thieves
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June 2023 by Nancy V.
I had an appointment with Dena Wiberg on June 22nd for an estate return. There were some funds that my sister and I couldn't after the company being sold several times. Dena solved the mystery. She explained everything involved in the estate return. It was a relief to have this matter completed. Thank-you Dena for your knowledge and dedication to your clients. She is truly an asset to H & R Block.
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March 2023 by Tashia Lavelle
I was able to do all my taxes over the phone with Stephanie while driving thru the USA. I'm a truck driver and never have time for in office meeting Stephanie was easy to understand and spoke at a pace that I didn't have to ask what evertime. She was amazing
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March 2023 by Edward Blow
I had a month deadline on my irs letter. Julie was very rude. Hung up on me while on the phone and failed to help me whatsoever while having my letter for 3 weeks. They do not care about their customers.
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March 2023 by Edward B.
Julie is very rude. Hung up on me while on the phone. Did not help me at all. Kept prolonging my problem until I gave up.
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March 2023 by Charolenn St. Germain
Stephanie C was great and very knowledgeable
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March 2023 by B. J. C
Angie helped me with filing my dad's final tax returns. She is a kind lady. Angie can navigate the mess that the "Infernal" Revenue Service throws at us every year.
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March 2023 by Ryan Avant
Friendly and swift service, was treated well by the individual who assisted me.