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March 2024 by Michaela Cordero
This company came to our rescue a couple years ago, and we will NEVER switch to anybody else.They are understanding, empathetic and very customer focused. We don't have to checkthe tank, they monitor our at no extra cost. If somethings wrong, they know it first and take care of it right away.This is the ONLY Propane company I would ever recommend. Thank you Hunt, everybody there is awesome.
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February 2023 by Val Wedler
These guys are the best! Easy to deal with from ordering to delivery. They show up when they say they will and actually answer their phone when you call. I can't say enough good things about them!
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January 2023 by Savannah B.
If you want bad customer support and no propane in the middle of winter, this is the company for you! We were customers for a year and a half on auto fill, until the end of December this year when we ran totally out. We then found out they had not "auto filled" us since May. When we asked for an eta on a refill we were quoted 24 hours and no one showed up. We then went in person to ask what the heck was going on, and were told "we are on a list and they'll get to us when they get to us". We then found out a neighbor got a new tank from them this week, even though we were an existing customer and have been out of hot water and heat for over 3 weeks with no response or delivery estimate from them. If you want a propane company that will leave you in the dust in the middle of winter and deliver to new customers before existing customers then this is your company. We switched to Palomino Propane, cheaper prices and much more reliable. For what it's worth, I've used yelp for over 10 years and this is the first review I've ever posted. The service is THAT bad.
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December 2022 by Margo Forrar
Kindest staff ever. Such a difference from any other propane company. So thankful they are our new company.
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December 2022 by Allison Aaron
Hunt & Sons Propane are my heroes! I called and asked for the impossible. Can you switch out my tanks and fill me before the storm tomorrow? THEY DID IT! Their customer service is unbelievable and I am incredibly grateful.
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October 2022 by Donnie Partipilo
Ray came out today to try to get me certified! After the other day when it wasn't possible due to the machine not powered up! Should check to see if there's power before you give half of the course! He proceeded to connect to the unispected propane tank and was about ready to try to fill it and I had to get him some gloves because he didn't have any? Bring your own gloves I don't want your hands in mine! Then he decided that he was doing it wrong and stopped! And disconnect and turned off the machine! Couldn't remember from the other day about the date on the tank! So he stopped the course and maybe he will be prepared and give the course correctly so that there's not so much confusion and time loss!
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June 2022 by Loni Johnson
The Hunt Propane Tank Install Team was exceptional. Ken and Vado arrived early. They came with new equipment. They were careful and thoroughly knowledgeable about what they were doing. They were friendly, polite and answered any questions we had. The install went very smooth even though there were complications along the way. The end product was a tank installed properly and looking good. Jen in the office has always been quick with information and schedules. Best people and best service. We are very glad we made the decision to go with the Hunt Propane Company.Robert and Loni JohnsonJuniper MountainAlpine Meadows, CA
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June 2022 by Jen Cha
We just switched over from Amerigas to Hunt & Sons, based on neighborhood recommendations, and I can say that the experience was amazing! They were so friendly, helpful, proactive - overall, the best kind of customer service. I never knew I could be so happy with a service provider! Everyone should switch over to Hunt & Sons!!
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May 2022 by James Aubuchon
They went above and beyond to service my account. From the office staff to their drivers. Excellent service.
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April 2022 by Ryan Dierks
I am in the hospitality industry and our core philosophy is not to be an obstacle to the needs of our customers but rather an agent. I’m sure everyone can relate to the frustration that most companies embody being an obstacle to every need. Jen and team however have flawlessly executed perfect hospitality and customer service. I have not been treated so well by a company in a long time! I want to hire them all for my restaurant group but then where would I get my propane.
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January 2022 by Stephan Thomsen
I just switched to Hunt and Sons from Amerigas this week. FANTASTIC experience with Hunt so far—truly easy to work with.We ran out of propane in Olympic Valley this week--Amerigas had stopped filling our tank automatically for some unknown reason. My wife and I had numerous frustrating calls with various Amerigas "emergency dispatch" and regular customer call centers to try to get our tank filled, and were never to get a local person on a live call. To make matters worse, Amerigas canceled our emergency delivery because their system’s info for our account indicated that we needed a new snow stake, which they had replaced this summer!When I called Hunt and Sons, they had a person at our house within two hours. He immediately confirmed that they could put in a new tank even with all the snow. By the following morning, we had our new tank in place with enough propane to rewarm the house. A few hours after that, another Hunt truck had filled our our tank fully. Great local company with great service! I strongly recommend them.
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November 2021 by Ken Bowman
A very Rare find. I feel I just won the lottery with this company.Everyone is awesome.
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June 2021 by Linda Shelton
Great company, great service, great prices. Can't ask for much more, thank you!
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March 2021 by Sandra W.
Hunt & Sons came to the rescue after the propane corporate giant had left my tenants without propane for four days! Instead of calling me or leaving a note on the door about a vehicle being in the way the first time the propane delivery was made on February 21, they just let my tenants run out of propane. I called the I unsympathetic company Saturday, Sunday, Monday and Today, March 9, and still no propane delivery has been done as I write this review. I googled local propane companies in Reno and Nan solved my problem right away. A few hours later, Calvin, the propane driver, called me to tell me he would be at my property before 3:00 TODAY! Now that's what a professional propane company does for a customer. They respond and resolve the issue quickly and efficiently. Nan was so sweet and caring, and a pleasure to talk to as she became my propane angel! She literally rescued my tenants! I highly recommend Hunt & Sons, as Nan cared about my situation and my tenants. She immediately sent the necessary documents to me . I signed and sent them back to her and now I am a new customer. I also canceled my propane account with the same corporate propane giant, who was servicing. my cabin in Tahoe. Now, I'm using Hunt & Sons for that property as well. PS: The big propane company only cared when I fired them, as that was the first time I received a call. It was not about my tenants who had suffered for ,four days! The company rep was only concerned that I canceled my account.
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January 2021 by D Ann C.
I was previously an Amerigas customer. When they failed to maintain my rented tank and then not fill it, I called Hunt for help. They were awesome. They came the same day delivered a tank and filled it. They demonstrated what customer service is all about. Thank you. DC
