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June 2025 by Jim Riggs
Purchased an AR15. The guy behind the counter was rude! Prices higher than most places in Reno. Only redeeming factor was one of the workers were willing to answer questions and help you. But not enough to go back to buy another Firearm or ammo.
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April 2025 by Adam Betts
Very knowledgeable staff, Very helpful. Has pretty much everything under the sun.
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February 2025 by R. Dawson
Outstanding service, very knowledgeable staff, and excellent prices.
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February 2025 by Allan Gauge
Absolutely massive selection. Somewhat limited gun smithing
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December 2024 by Dennis M Dunne
Took a couple of weeks to do 20 minute job, plus charge me for a full hour
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December 2024 by David Grant
I just had a really disappointing experience with Illumined. I called initially in early November to ask how long it would take to port the slide and barrel on my work gun since I’d need to rent a firearm from my workplace while the work was being done. They quoted me 2–3 weeks, so I brought my gun in the very next day. I was told the gunsmith would call me to discuss the specifics of the job. I handed over my gun and began the wait.
Three weeks passed without any contact from the gunsmith. When I called to check on the status, I was told there had been a slight delay but that my gun was next in line and the gunsmith would reach out within two days. While frustrated because I was still renting a firearm, I decided to give them the benefit of the doubt.
Another 2.5 weeks went by, and after hearing nothing, I went in person to request my gun back because I couldn’t afford the rental costs any longer. They handed me my gun, untouched, straight off a shelf. Nearly two months later, they hadn’t done a single thing to it.
I cannot recommend this place if you value timely service. I won’t be returning unless I see significant improvement.
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November 2024 by Ryan Benson
Ill Arms used to be my favorite store. The sales people knew everything about everything and were happy to explain anything. I haven't seen the sales guys who know things for months, I i guess they quit? The replacements don't care about helping. I spent 20 minutes looking and they never asked if I needed help. One guy was playing video games the entire time. I wanted to buy a 22 silencer but they didn't know anything about what they had. Ill Arms also used to have cool stuff but they haven't gotten anything new in a long time. I'm still giving some stars for ammo pricing but that's it.
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March 2024 by Greg Smith
Knowledgeable staff friendly and good prices.
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September 2023 by Adam Trout
Guys in here are great. I don't keep up on all the newest technology coming out and these guys have never made me feel bad for asking a thousand questions. Just a bunch of dudes that are stoked to talk and teach about guns, and are extremely knowledgeable about their niche. Definitely my go-to shop for parts when I'm in the market. The owner also cleared them to pull a bcg from a complete rifle they built just because they didn't have it in stock (I'm a lefty). I never even hinted at it or asked. The guy just called his boss up and gave it to me at msrp because I needed one and the lead times were insane on them. Great customer service, great shop.
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July 2023 by Kyle Horn
I stopped in with my wife looking to purchase her first handgun and it was honestly one of the best experiences I’ve ever had in a firearms store. The staff was great and some of nicest guys. They also had one of the coolest/rarest firearms collections I’ve ever seen. Though they weren’t for sale the entire staff gladly showed us them. After talking to them for awhile even some of their gunsmith stepped out to show off some other customers commissioned pieces. I spoke with a great guy named Carlos for 30 mins about how they wanted to start doing community shooting events and named off a few from full autos, night vision, long distance and beginners events. Illumined Arms is what the firearms community needs not some gun bro influencers. All in all they had great firearms, cool staff and did great work. If you get a chance stop in, do it, you won’t be disappointed.
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June 2023 by Christopher Mayorga
They were very knowledgeable and helpful. A great price for all budgets.
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June 2023 by Dan Schwartz
extremely noledgeable
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May 2023 by Jeremy Mitchell
TLDR; Lots of stuff in stock and a personable crew, definitely worth checking out.Fast turn around on laser engraving. Made an effort to make sure all the info was correct, the engraving looks great there literally can’t be any less of it and it’s super clean. Price was good.
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May 2023 by PALM BEACH SHOOTING ORGANIZATION
Love doing business with these guys!
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May 2023 by sophia falanga
Sold me 1k rounds of some bunk 5.56, wont take a return. proceeded to blame it on my rifle/ mags despite any other ammo i use working fine. shop here if you’d like to throw away 500$. very disappointed, it wasn’t even cheap ammo either. at 48 cents per round you’d expect it to work.
