Jackson Hewitt Tax Service at Walmart in Reno has received positive reviews for its helpful and friendly staff. Customers appreciate the understanding and efficient service provided by their tax preparers, especially Sandra and Susan. Sandra was praised for being kind, quick, and thorough, making the process smooth and timely, with some clients receiving refunds they didn't expect. One reviewer, who had struggled with doing taxes alone, found Sandra to be very helpful and caring. Overall, clients are satisfied with the knowledgeable staff, quick service, and the ability to get refunds, making Jackson Hewitt a trusted choice for tax preparation.