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May 2024 by Suzanne M.
Carly creates a fun, stylish pixie cut with my gray/white head of hair. She is fabulous!! I love the welcoming atmosphere and the whole fun-loving crew here. Carly has me laughing in stitches, and I feel I get a big ol' dose of happy every time I visit!
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January 2024 by H. Joy
The hair stylist was late, smelled like cigarettes and on the top of that she burned my hair using some old iron. Never again!
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January 2024 by Samantha Anderson
Showed up for my appointment and the hairdresser wasnt even at the salon. Was told I need to book another appointment l.
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December 2023 by Will Sanquil
Cassie is the best!
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December 2023 by Kimberley Lyford
I have been going to Brian for many years and have never missed an appointment or been late. Last week, I had an appointment with Brian and misread the email which stated my appointment was at 2:00. I believed it to be 3:00 and when I arrived I was told I was too late which is understandable. However, Brian proceeded to charge me $92.50 even after I apologized over and over for a simple human error! I then proceeded to make an appointment the following day with a different stylist who charged me $220.00 for a sub par cut and color!! All in all, I paid $352.00. I reached out to Brian several times regarding the situation. He finally responded and notified me he was on vacation. Apparently, it’s pretty profitable to charge an exuberant amount of money for absolutely nothing!!! As the owner of the business you would think Brian would have a little more compassion and understand when people make honest mistakes!! I was an extremely good customer, however, I will never go back to this salon! Save your money and go somewhere else! This salon thinks way too highly of themselves!!! Definitely not worth your time!!!
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November 2023 by Jared B.
I'm going here for years now I'm not one of those people that sticks for the stylist or place but I've been sticking here to work. But I'm getting my haircut also seem to be happy You know you pick up on things over time. My personal stylist is amazing and I go to him every single time. The prices are more than fair. The vibe is very Open and friendly
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November 2023 by Kimberley L.
I misread my email and arrived at this salon at 3:00 when in fact my appointment was at 2:00. I profusely apologized to Brian over and over again! It was an honest human error yet Brian charged me $92.50. I understand policy and procedures, however, I've been an excellent customer for years. I never missed an appointment or was late! I waited three months for this appointment so why would I intentionally be late!! It's a shame that this salon does not make exceptions for human error!! I eventually made an appointment for the next day, however, if I had known Brian was going to charge me $92.50 I never would have made it!! All in all, it cost me $352.50 for a simple cut and color!! Save some money and go to a salon that doesn't charge you for services you never received! This salon thinks way too highly of itself! Go to a salon that is compassionate and understands that people make mistakes!! Save time and money and go to a different salon! This one sucks!!!
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October 2023 by Carly W.
While my hairstylist was nice and did a decent job, I would not recommend anyone come here. I apologized for being a few minutes late but they canceled my waxing appointment. I said I wasn't aware of such a strict cancellation policy, and then another worker was extremely rude and insulting. Please be upfront about your policies and work on your customer service. For anyone looking for a salon in the Reno area, you can do better.
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October 2023 by Alex M.
Cute salon in Midtown offering several services! I was greeted with a friendly face upon arrival and sat in comfy chairs while I waited. I saw Sami for my hair and she did a great job! She took time understanding what I wanted and was able to hone in on the perfect color for my curly and color treated hair. My hair was a grown out vivid red and she covered the color and blended it well into a beautiful wine red that is perfect for fall. I am looking forward to returning to this salon!
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October 2023 by Chris Canty
Pretty bad haircut experience with Jason. Didn't listen to what I wanted and kept pushing other things - ultimately did what he wanted and it didn't yield a good result unfortunately. Wouldn't go back to him.(not to mention that he charged 5 extra than his online booking tool stated)
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August 2023 by Solomon Gabert
Friendly staff do a great job!
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August 2023 by Cory Buster
Great staff friendly environment unfortunately in Midtown. Place is a mess.
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August 2023 by Betty Dickinson
It's always a pleasure! Mahalo Brian!
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August 2023 by farzaneh EB
Great, professional staff!
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July 2023 by Kendragrace R.
I rarely get haircuts but every few years when I finally decide its time, Jensen & Co is always my go-to. Today I was able to make a same-day appt. with Sami G. and I think she literally gave me the best haircut I've ever gotten?! She was an absolute sweetheart, gave the best scalp massage during the wash and even styled it to perfection when she was done. I'm in love and so grateful I got to meet her today!
