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January 2024 by Cynthia R.
So happy that they're opening at 9am for us early birds. Great prices and love the store pickup option. My only complaint is the horrible music. They should have quiet hours in the morning for us noise sensitive shoppers.
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December 2023 by Pamela Del piero
I like Kohl's for kitchen items, bedding, and pajamas. All good items for Christmas.
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November 2023 by Amanda Bloomer
Kim, at the Reno store, (store number 0974) was amazing! The best costumer service I’ve experienced! Caring knowledgeable and professional. Great experience.
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November 2023 by Tina H.
If i could give a zero review i would. So disappointed ... my dad left his cell phone in a dressing room YESTERDAY. He realized it when he got back to work after his short lunch break. He drove back at 5pm to check and see if it was there ... and he was told it wasn't. He saw a younger gentleman with 2 phones in his pocket but he didn't want to accuse anyone. His girlfriend called and spoke with the manager and informed her we tracked the phone back to the building so someone there had it. She was extremely rude and unhelpful. His girlfriend stated she'd file a police report and press charges. I called today and Crystal answered. She was extremely helpful and stated "someone turned it in today" THANK GOD is what we thought... till we picked it up... the phone has been completely wiped clean as if someone was going to attempt to sell it, then got scared from his girlfriends call and decided to turn it in. My dad is an older gentleman and he had sentimental pictures of his grand children that will never be replaced. It saddens me this new generation has no values ... no morals... and the management has no customer service, or realization that the customer is ALWAYS RIGHT. I can only hope someone from upper management finds out who turned it in, and punishes the "finder" accordingly. Although, with todays day and age, we know they will not even receive a smack on the hand for the years of photographs that were stripped away from my father. Shame shame. Whoever you are, you broke more hearts than just one.
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October 2023 by Shawnee Wells
Most stores you cannot find a soul to help you and shelves are naked! This could be one reason why shopping in person is becoming obsolete. But here at South Reno Kohl's, it is quite the opposite. People working, keeping store tidy, asking if we need any help with anything as we walked through the store. Never needed to search for someone, because there were actual workers there everywhere getting the store this perfect score!!! ;-)
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October 2023 by Shirley Sponsler
Although there were decorations on the floor, which seemed hazardous the store was fairly neat. The slippers seem to be scattered in an unorganized fashion. But my checker Kimberlyn was very friendly, spoke well, and when I couldn't use a coupon she offered me a different discount. She smiled and was so pleasant and she is a problem solver.
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October 2023 by Brenda Misseijer
I rarely come into this store,and when I do...the clothing is picked over. The women's shoes selection isn't that great ?...Disappointed!
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September 2023 by Kim Smith
Went in for Amazon return. Thanks for that easy drop off and how smart they gave me a coupon! What 20% off so I had to shop and find some great deals for fall. Great idea to bring in new customers.
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September 2023 by Shannon Amundson
The associate, Kaiden, was extremely pleasant and helpful. Very refreshing and nice to see a young man provide such good customer service ???
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September 2023 by Mia Naves
Recommend this location 100% South Reno Store#0974Kaiden is always friendly and helpful. Same employee's here a long time, friendly staff. Thank you
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September 2023 by Joann Maxwell
This was the Kohl's in Reno NV. Nice big Kohl's. Customer service was great. I wasn't shopping but returning an order..I was surprised that they already had Christmas stuff out on display.
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September 2023 by Garfield Hiscock
Kohl's is our go-to department store in the US. Great deals and prices for quality items. This store was well stocked and tidy.
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September 2023 by Laurian Arbo
Always have what I want, and usually get a discount. Great staff in Reno and carson City.
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June 2023 by Corron Warren
Just randomly stopped here to browse and was immediately off put up on coming into the store on how empty it was. No customers. No employees. Just a bunch of disheveled clothes on racks. After about 10 minutes of shifting through stuff and trying to remember if I was at Kohl's or Marshalls the price tags quickly made it evident why the store was empty. This stuff is high for NO REASON. I saw a pair of Adidas grey sweatpants for 32 dollars. On clearance. I own the same pair and I paid less than half at a store right here in town. If you decide to come here the parking lot is a major indicator of what's to come in the store. Half functional and kinda broken.
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June 2023 by Melissa Chipman
I always love Kohl's! The store was clean, employees are nice.. always great deals/prices.