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March 2024 by John L.
Fast and friendly. Several locations in Reno and Sparks. Results are promptly reported to your physician. Can walk in.
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February 2024 by Jacqueline Martinez
Front desk needs to be retrained on customer service. So rude and spoke so loudly about another person checking in where the entire waiting room could hear. Do they not know what HIPAA is? I left without being seen, I'll go somewhere else where they have patience and don't talk about people.
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January 2024 by Tyler Jensen
Refused to do a screening because I showed up at 1:54 and they only accept screenings until 2:00pm…
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January 2024 by Likes2travel420
LabCorp is the absolute worst! Such a trash company! Thanks for wasting my time and not letting anyone know you closed down the s Reno location permanently. Updating the website is hard for you I understand! Absolutely disgusting how they treat their patients!!!!
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December 2023 by Zanna Curry
Tina was perfection. Didn't even feel the needle. Best blood draw ever!
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October 2023 by James D.
This Labcorp at 601 Sierra Rose Dr 103, Reno, NV 89511, is consistently the quickest in & out location. They have 3 check-in express kiosks & a bigger than usual seating area. The staff is friendly & professional. It's minutes off the I-580 freeway at the Neil Road exit.
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September 2023 by Stephanie W.
I visited this location on July 26, 2023 for some bloodwork.I came in the mid-afternoon. There was only one other party ahead of me and I also had an appointment. Self check-in was easy with the QR-code on your phone. They had two or three check-in machines.The waiting room was clean, spacious, and brightly lit, in a newer building, which was right in front of the small office park. Parking was easy.Wifi was a little tricky connecting to. I forget the exact issue. I think there might have been two networks for wifi, and it also didn't connect the first few times. I also wasn't sure if I needed to enter a Spectrum passcode. But it did work in the end after some experimentation.The phlebotomist quickly called me and processed my paperwork. There was some confusion, because it was an out-of-state doctor who ordered the tests and she was not in their system. They needed her NPI ("National Practitioner Identifier"). But the person went to work researching it and even called in two of her colleagues to help. It didn't help that the doctor had two foreign names (which is the first and which is the last they wondered?) and they did not know San Jose and Santa Clara were in the same area (her office is in San Jose but her NPI in the database has her home city listed). In the end I looked up the NPI on my phone and supplied it to them. I did appreciate their efforts and realize this wasn't their fault.The draw itself was easily, and the phlebotomist was professional. She also did not draw the wrong test and did not leave bruises in both of my arms which lasted for 10 days like the one at Quest Diagnostics in Carson City did earlier. And she quickly got me the work excuse note that I needed.So, despite some hiccups, I am wholly satisfied.I highly recommend online appointments for all lab services, and coming in the afternoon, if possible, since it is less busy. Make sure you also bring your lab orders with you. Sometimes labs don't have or can't find copies that the doctor's office sent over. They need the lab orders and NPI to proceed. I had to leave empty handed at another lab years ago because of these issues.
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July 2023 by Eryn Taormina
In and out as a walk-in. Everything went smoothly. Phlebotomist was excellent. And I had a lot of blood drawn. Everyone was polite and patient and very accommodating. Great experience.
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June 2023 by Zyna Love
I definitely love going to Sierra Rose Labcorp for any blood work. I went today because of my annual check-up for the obgyn and I didn’t feel a thing from Leah, and it was super quick! I was in and out in LITERALLY, just 2 minutes and talk about customer service. Gosh I'm enthralled.
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June 2023 by Zyna L.
I definitely love going to Sierra Rose Labcorp for any blood work. I went today because of my annual check-up for the obgyn and I didn't feel a thing from Leah, and it was super quick! I was in and out in LITERALLY, just 2 minutes and talk about customer service. Gosh I'm enthralled.
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April 2023 by Diana I.
This place is okay-ish, it really depends on what staff is working. I just wanted to give a shout out -- I've been coming here for several years and seen a lot of phlebotomists come and go, and so far Megan stayed a while luckily and she's one of the good ones. If you are a hard stick (have hard to find veins) -- ASK FOR MEGAN!!!!!! I promise, she can find your veins and you wont be a pin cushion! PEOPLE WHO HAVE DOCTORS THAT ***ELECTRONICALLY*** send in the orders or **fax** them in... PLEASE PLEASE PLEASE double and triple check with your doctors and screenshot for proof and bring that proof in with you!! When you get to the window 9/10 times you will be told that they do not have the order from your doctor, when, in fact, most of the time it will either have been misfiled or "accidentally" deleted, or "lost" in the system. I am not sure what happens to doctor files that get electronically sent to this office but for some reason they do get misfile a LOT and do get lost and never arrive, so it's best that if you can PRINT OUT a copy or you doctor can show PROOF of sending that this occur or you'll never be able to be seen. Trust me on this. Wait times are INSANE in the morning. I promise that if you arrive 1minute after they open, you will still be waiting as long as you do if you arrive an hour after they open. I have had more luck going there at around 2pm or something it's about a 15 minute wait at that time. Some of the staff is really rude. Some of the staff is really nice. Like I said before, this place is okay-ish depending upon who is there. Some people are empathetic and some people I feel shouldn't be anywhere near customer service or healthcare, but hey gotta feed your family, right? I mostly come here because it's right across the street from my apartment, and the Phlebotomist here is the only freaking person in the whole universe who can stick me with a needle and get blood to come out of my veins first try, so yeah, I endure whatever I need, to come here, especially when I need to return regularly. Overall, despite my complaints, I do recommend it.
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March 2023 by Kim Gardner
After being patient here for the last year and more every time I go in here they are so rude. People are sick, fighting cancer etc. have some compassion. Trust me we don’t want to be here either. They would not even help me with a print out. I scheduled this appointment over a month ago and now they wouldn’t help me with the big printer behind the rude girl at desk. Now I missed my appointment and have to reschedule due to her laziness. I appalled at the lack of customer service and compassion. Do they know I’m terminal? Do they care? Not one bit. Can you help me?? She said NO! I’m now having to reschedule my doctors appointment because no labs. I’m just sick about this. Rude. I hope you are satisfied with the lack of compassion in your employees you guys hire. 0 stars.
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February 2023 by Amy O.
We came in yesterday to get annual lab work done.Appointment was made several months ago online.Love the check in prior to appt.Already got the results back!
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February 2023 by Christine P.
Clean lobby, warm and inviting atmosphere. Leah was a rockstar and was very accommodating and kind. I struggle with getting my blood drawn (anxiety has me feeling queasy) but Leah was efficient and very assuring. Great experience overall. Will definitely go back to this location for future lab work.
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February 2023 by Leslie Estrada
The lady with dark hair and tattoos was very rude and unhelpful.
