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June 2023 by Brian Pinand
Called day before to confirm my order was there, was told it's been in for a week. Drive an hour and a half to the store to be told it's not there. Useless people at this store.
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April 2023 by Paul Houts
Very nice experience great customer service.
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March 2023 by Tahoe Tom
Called and was left on hold for 15 mins waiting on a price! Lost my business for good!
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March 2023 by Shannon H.
We came to Leslie's after firing our spa guy who wasn't doing his job at all (spa kept getting cloudy). The manager or owner here is SO helpful! He took our water sample and ran it through their test system and printed out the findings. He then explained everything we needed to do now and on a weekly basis. He write notes for us and even gave us a few to get us started. Now we feel confident that we are keeping our water in good shape - thank you! In addition to our own testing, we bring in a water sample every month or so to make sure we are still good.
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February 2023 by Joan H.
I thought Leslie's was only a swimming pool store until recently found out they have the best pool repairing technician, Eric. My swimming pool heater was messed up by a previous repairing company. A pool professional recommended Eric as the best person to repair the pool in town. After working with Eric, I am fully convinced. He has 50 years of repairing experience and know everything about repairing a swimming pool. He not only has the knowledge and skills, but also has an admirable to-do attitude. Eric answered my questions very patiently and suggested the best solution. Our swimming pool unfortunately needed a repair in the winter with snow all around the house, Eric still worked long hours for our pool, paid attention to every detail until nicely finished the whole work after 7pm, and it was all dark when he finished the day. I am so lucky to find Eric to help me, and I feel a peace of mind to know that my pool is maintained in good hands. Leslie and Eric will be a no brainer to go place whenever I will have any pool problems.
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December 2022 by Epic Bonus
They treat their customers like dirt. Staff has no idea about company policy, they will sell you items stating 30 day return policy but when you come to make the return they don’t accept them. I was yelled at by the store manager as well. Will never spend a dollar with this business ever again!
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August 2022 by Michelle Mello
She knew what she was doing. Very helpful
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July 2022 by Laura W.
We are so grateful for Leslie's pool and supply! We were at the end of our inground pool and spa install in our backyard. The lights were defective and installed incorrectly by the original contractor. The original contractor did not want to do the work and said that we would have to rip up the deck to have the lights reinstalled. We reached out to Leslie's Pool and they took the job and got it done effortlessly! Special thanks to Eric who did the pool light install! Thank you so much you saved our project and we are now complete!
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June 2022 by Mark Bowman
Poor Customer Service. I recently purchased a hot tub cover. I went into the store as the website would not let me ship to store. While there I asked if I needed anything special to use my lifter. I was told no. I filled out the form to get a quote. The quote came back weeks later after I ordered online and paid extra for shipping. The lifter screw did not hold on the foam the way my last cover did. I wrote to support and they suggested not using the lifter or purchase a different style of lifter.
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June 2022 by Jori Davis
Everyone here is so helpful. They have got everything you need.
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June 2022 by Austin Johnson
Great place to learn everything you need to know about owning a pool !
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July 2021 by David Sachs
Love to have my water analyzed for free. Always helpful
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June 2021 by Joe Trimberger
Amazing staff, very friendly and knowledgeable. It's summer time and there's only one person running the counter, so it can be a wait some time. Evey time I've been in there only one person is working, and she's running around testing, showing people where things are, grabbing pickup orders, answering the phones and ringing people up, she deserves help!
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June 2021 by Jesus Cruz
great experience
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June 2021 by matt Man
The gentleman here was extremely busy and extremely helpful very knowledgeable couldn't find another place close to me have to drive an hour to come here well worth it