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November 2023 by Erik B.
My family are longtime patrons of Deeno's Automotive and have been using that shop for all of our Automotive maintenance and repair for over 15yrs. We were a bit apprehensive when we learned that Deeno's was acquired by LT Automotive earlier this year. That being said I had to take my 98 Dodge Ram in today because the power window on the driver's side failed (again). This problem was initially repaired at the previous shop and was again warranty repaired just under a year ago. Just received a call from LT and they informed me that not only were they going to continue to honor the warranty (lifetime warranty) on the replacement part, but also there would be no charge for the labor today as the issue was caused by a loose connector from the last repair. They could easily have not mentioned the error and charged me for labor or at least, the diagnostic. It's so difficult to find an Automotive shop you can trust these days so that in and of itself is a huge win in my book. 10 out of 10 would recommend!
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November 2023 by Bryn Klitzke
There’s a few things in life you just don’t want the generic version of. Doctors, Mac ‘n Cheese, and mechanics. ???We found LT about 7 years ago and have never gone anywhere else since. The integrity and honesty they exude is second to none. They always fit us in, do the work correctly, and charge fair prices. We trust them, wholeheartedly, and always will. From our Megacab, to our sports cars, to our son’s beloved vintage Landcruiser, they do it all. And they do it well.
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November 2023 by Adrienne L
Everyone was very nice. Kept me up on what was going on with my car. My favorite is the car profile with photos. Every auto place should do this. They took great care of my Mustang.Services: Transmission
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October 2023 by C Jones
I was charged $167 for a diagnostic fee to fix a dim daytime running light. Outrageous? Definitely. I dealt with Jazz in person, and when I asked her when she said she said she expected my vehicle to be ready she said, "I didn't." When I returned to the premises to pay for and collect my vehicle, I found my vehicle with the driver window down and my vehicle completely unsecured. Good to see my vehicle was treated with care and class. I won't be back and I'll tell everyone who asks for a recommendation to avoid this place at all costs!!
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October 2023 by DeathWish1332
Had a “sound” coming from my wife’s Subaru. This was the 3rd place we took her car… and they figured it out and fixed it! Great communication and excellent service. Will definitely be using them again in the futureServices: Air & cabin filter replacement
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October 2023 by James Leslie
The 1/2 off diagnostics special was very nice. Staff was professional. Total bill was reasonable. All objectives for service appointment were accomplished.
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October 2023 by Doug Martin
Thank you John and Jake office ladies and crewALL I CAN SAY IS WOW, THIS FACILITY IS THE BEST THAT I'VE EVER SEEN . We are traveling through Reno/Sparks and developed an oil leak on our 2019 Ram3/4 ton , called around every shop was busy 2 weeks out.Was sent to them by brother in-law, said to leave it so they can look at it, pulled the truck in while I was there diagnosed where the leak was. The next day started to repair the truck.John worked with warranty company and got it approved. Received a call the next day was told in two days. Two days later received a call TRUCK IS DONE!!!OMG that was fast. I strongly recommend LT AUTOMOTIVE SUPER FAST, FRIENDLY VERY CLEAN SHOP JUST A GREAT GROUP OF PEOPLE. THANKS AGAIN DOUGLAS
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September 2023 by Violet Hope
I've taken my car here twice now, the first time after being towed in by AAA. The 10% labor discount for AAA members is really appreciated. They are always friendly, and both visits have been easy and pretty quick. One was delayed a day due to having to order a part, but i was kept informed the entire time. I really like the entire car check they do, and they send a link to see what they've suggested and how the car is doing on so many points. They also don't hassle you if you tell them what you think is probably going on; they actually listen! The car being worked on is '05 subaru impreza.
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August 2023 by Tessa Avalos
I would not recommend bringing your car to these guys! I went to pick up my truck from them after they wanted 2100 dollars for a tune up and an oil change just to find out my truck has a brand new huge scratch all down the side of it! Perfect condition before I brought it to them! So what the heck? We're they retaliating on me because I couldn't afford the cost of their repairs? I'm gonna find out! I will be filing a police report to obtain camera footage to see what happened, overpriced and careless with your vehicles don't bring your car here whatever you do!!!
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August 2023 by Justin Irwin
Nice folks - and trustworthy. I took my car in because my check engine light started blinking and the vehicle went into safety mode. I couldn’t get a service appointment at the dealership for over a month, so I found LT close by with good reviews. They did a diagnostic and let me know they had seen the situation before and that my car was flagged for an engine recall notice. The best bet was to take to the dealership, bite the bullet and wait - otherwise any temporary fix it work would compromise my recall eligibility. They didn’t even charge me for the diagnostic.I really appreciate it when folks are honest and do the right thing. They certainly did right by me.Thank you John and team. You’re appreciated.Service: Auto engine diagnostic
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August 2023 by elisa t brown
The staff including the boss went above and beyond with me their customer. They are nice good people wanting to help their customer to in every every way including the repair of the car and being nice and kind to each other and to their customers. I have been their customer for quite a while or maybe I should say a fairly short while 3 years maybe and every time I get excellent service and wonderful a wonderful reception. And I thank them profusely for taking care of my AC thank you goodbyeService: Air & cabin filter replacement
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August 2023 by Christy Green
The folks at LT did a great job on my Ford diesel. I was struggling to get an appointment with others in town in less than a month and LT got me in quickly. The nature of the repair caused them to take a day and a half to diagnose but once that was complete they had the parts on hand and had the truck fixed the next morning. Great job!!!Service: Auto engine diagnostic
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July 2023 by Jasper Clayton
Recently moved to Reno and was referred to LT by another mechanic, and this place is most definitely my new go-to and I will be referring anyone who asks to LT as well! They analyzed and repaired my vehicle faster than any other automotive shop has worked before, the nature of the repair had a lot of variables that could change the quoted price but the final amount due was spot on to what they quoted.
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June 2023 by Gregory Petersen
These guys (and girls up front) are absolutely the best. They replicated the exhaust on my Sunbeam Tiger to exact specs and I couldn’t be happier. I highly recommend LT Automotive, you will not be disappointed!
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June 2023 by William Farmer
John is amazing. Not only was he honest and fair in the pricing. I had no way home and he literally dropped me off at home and picked me up when my car was ready. He really believes in customer service. I advice you all to give LT Automotive a try. They are all friendly and awesome.Services: Electrical repair
