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February 2024 by Andrea E.
I needed to rent a tuxedo on very short notice. Marchele's was able to get it done over night. Michelle was super helpful and friendly both in ordering and in quickly getting ithe tux fitted during puck up. I absolutely recommend this localy owned business!
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November 2023 by Darlene Dickson
She is WONDERFUL!!!!! We have been purchasing and recommending for 26 years! This is 4th wedding with accessories etc.Marchele's is AWSOME!
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October 2023 by Ashley Berg
I can't say enough good things about Michelle and her team here at Marchele's!I will admit I was hesitant to go look at dresses at this shop due to it's location and their not super up to date advertisement, but boy was I wrong!! They have a WONDERFUL selection of Bridal gowns, bridesmaid dresses, and suit rentals! I happen to be a HUGE fan of lace and their selection of lace gowns trumped every other bridal store that I visited here in Reno and in California. I'm not a super large girl by any means, but I have curves and a booty. I was trying on dresses in the 14-16 size range. And I'm sure many of you regularly sized brides feel my pain that, we didn't fit in some of the "sample sizes".I was told time after time, just imagine it fitting perfectly on your body as they held it up to me. Sorry, I wasn't about to spend that kind of money on something I had to only "imagine" on me. I ran into the same issue at Marchele's with the dress I just knew was the one, but I couldn't fit into it. The seamstress actually cut the sample dress down the seam for me and fit me into the dress! That was all I need to be able to say yes to the dress!! I bought that dress and all of my bridesmaid dresses AND rented all of the suits from Marchele's as well!Michelle gave us discounts for purchasing all of our dresses and tux's through her AND she did all of my alterations and my bridesmaid alterations in house. My dress and every dress we had alterations for came out beautifully!! I will say she does wait until only a month out before starting the alterations which can be nerve wracking for the bride. But the alterations were perfect and I fit like a glove into my dress! I can't say enough good things about Michelle and her group of ladies! They definitely delivered and made my day that much more special!
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September 2023 by Susie Q.
Great experience! From start to finish their attention to detail and the needs of my daughter were Amazing! The dress is beautiful! The alterations were perfect! She looks like a princess! This is not just a Bridal Boutique. This is an experience, by appointment only, and there's a reason for that they cater to the bride and take take such good care to her special needs and desires for her special day. The videos they sent us were amazing and the actual location is fantastic. You would never guess from looking at the outside. What is inside! It's like walking into something you've never seen before. Thank you so much. Sue Anderson Bride: Bailey Anderson
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August 2023 by Advntrezz
Brides!! WARNING with this shop, I wish I would have had a warning.This was my experience: I found a dress I loved but it was tight fitting around the hips, creating wrinkles in the mid section. Michelle said she would order a size bigger and it would fit better and promised it wouldn't have the wrinkles. I ordered my dress in late March and she said it would arrive early July. When I went to my first fitting in early July, the dress fit exactly the same as the first time. My intuition told me it was the same dress I tried on in March but I wanted to give the benefit of the doubt. She said she would have to cut the outer lace to give me space around the hips to sit and walk. I went in two other times to get measured, and have the dress cut and fabric added. On one occasion I asked her if she ordered the bigger size and she said yeah then proceeded to re-measure my hips and stated that I gained two inches in the hips in front of other customers. By the last fitting, 2 days before my wedding, the wrinkles weren't gone, the dress had been cut and shaped different and at one point she said that she just didn't know what to do. Keep in mind, every fitting she was so sure and tossed promise after promise. I trusted her but after the final fitting my dress still had the wrinkles. I offered an idea of putting a belt to help tuck in some fabric, thus removing some wrinkles. She pulled out a bunch of old looking belts from her stash and it helped. I was happy for a moment that we found a solution but overall a dress that was supposed to be $1840 ended up costing me $2710. I was overcharged on the final payment. Everytime I paid, Michelle had trouble sorting through 'the books.' The belt alone cost $200 and she charged me $450 plus tax for the alterations, which I've attached pictures to show the work. All the fittings and alterations were just weeks before the wedding. I overheard her saying to someone that she does them two weeks before the wedding, which my best friend experienced the same back and forth situation with the alterations just days before her wedding. Personally, I don't think brides should go through this much stress just before when they have a bunch of other things to worry about. At the end, I felt I was cornered into keeping this dress, I felt I paid way too much for the overall quality and experience.
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May 2023 by Jennifer J.
Michelle is very good at what she does. After looking at photos of dresses I liked, she found the dress within minutes. I was so happy with the style, her alterations, and the quality. It was just beautiful. Michelle helped me through every step of the way. She is very nice and talented. Highly recommend.
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May 2023 by Kaity G.
Tried to not travel to find my bridesmaids dresses. I called and the dress I wanted needed to be ordered for my girls to try them on. I called several times to check the status of the order. She said it still wasn't there after 3 months. She told me she would call me the next day after calling the company again. She never did. This was the manager of the store. I still have not gotten a call from her. I have since had to travel but all my girls have gotten their dresses. It seems so weird to me that someone who wants business does not actually conduct the business. Unfortunately, I would not recommend. I am so grateful I didn't get my wedding dress here.
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April 2023 by Rita W.
I purchased my wedding dress here and they had to take it in so we waited until they called when it was ready and never got the call. Went in with my receipt two months later and they said they sold it. I was devastated. Was never able to find that dress again.
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March 2023 by GlipGlop Rick
Dresses were OK but the lady working was rude and had permanent rude face face going on. I would of been happy to for the high price for my fiances dress but refuse to give someone that treated her so rude any of my money out of principle.
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February 2023 by Jenna Fullmer
Michelle is amazing. I found my dream dress after the 2nd dress I tried on. The lace dress needed a bit of altering, and it was done to perfection. My day was perfect, and I felt like it was a big part to the dress of my dreams. Thanks Michelle!!!
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February 2023 by Jenna Castillo
Michelle is amazing. I found my dream dress after the 2nd dress I tried on. The lace dress needed a bit of altering, and it was done to perfection. My day was perfect, and I felt like it was a big part to the dress of my dreams. Thanks Michelle!!!
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August 2022 by ARLETTE MUNOZ
Michelle is talented and exceptional! She saved my wedding dress and I cannot thank her enough.
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May 2022 by Erick S.
She did a good job when going through the process it seems like the staff there is all over the place but the team was successful even with a break in and dealing with COVID
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April 2022 by Yusan M.
Mona is the best!!! She is absolutely everything you want and need when deciding what dress for your big day. She made me feel so beautiful and gave me time to shop dresses. She's was fun with my bride tribe and just overall such a wonderful experience. They have beautiful dresses in all styles and Mona knew what additions to add to the dress to make it special. They also had prom dresses too. This place might not have all the glitz and glam that other places have but it does have heart and they actually care. I would take that over all the fake fluff any day!!
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April 2022 by Daniel Wiese
I don't review a lot of places, but the people that work here are phenomenal. I mean really, really great. The kind of service, honesty, and personality that stands out and demands a great review.We bought a wedding dress in LA, but live 5 hours away. So Reno was a closer place to look for alterations. We originally met with another tailor and he wasn't going to work. We called Marchele's on no notice, talked to Michelle and were immediately invited to stop by. We were there in 15 minutes.We were beyond stressed, but within minutes of meeting Michelle we felt one million times better. She was honest and helpful and reassuring. The wealth of worries we arrived with were quickly erased. We walked away feeling wonderful. Can't wait to see the work.Thank you so much Michelle!
