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“Great customer service! I spoke with Armando, about some equipment for my husband. Armando was polite, professional, and very knowledgeable. Not only was he able to help with information regarding our current equipment, but he also arranged for new supplies to be ordered through his staff.
To make things even better Armando arranged for Tim to deliver the supplies just a few hours later. It’s been a while since I’ve experienced customer service this good. Thank you, Armando and Tim!”
“AMAZING place!! Someone referred me to them for a knee scooter after cracking bone in foot. Totally free use!! That's right I picked it up yesterday. All the ladies I spoke with were super nice too!! Great place”
“Man those nice ladies were so helpful. Skip ROC shop if you can.they got the stuff. Very thankful for there help.only place in northern Nevada that has for arm canes. Hell yeh”
“Dan is great! Jason is great! I've forgotten the delivery guy's name, (it's hell getting old) but he's great, too! They're all really nice to me.”
“I was referred to Orthopro by my infant daughter's primary physician. She has a unique condition called L-TGA, which is a permanent heart condition. She had to be in NICU for nearly three months. Her lengthy stay in NICU resulted in a slightly misshapen head, which is fixable with a helmet. Dave and his crew at Orthopro have been extremely patient and kind, as fitting an infant with a helmet and keeping it fit correctly can be challenging. We had to go to Dave several times to get adjustments and he has never charged us a fee for the visits. It's a very clean, professional office and the prices were very fair. Of note, be wary about reading a few of the negative reviews. These reviews do not do Orthopro justice. If you are in the need for Orthotics, please consider Orthopro. God bless you all.”
“In Person (face2face): Customer Service is impeccable, professional in a relax setting.
Call-In Agent (order taker): Phone etiquette impeccable. It makes you feel good when you feel the person on the other end of the line is genuinely happy to assist you with your order & not in a dull robot mode following a script. At Preferred HomeCare Reno - Their Employees Really Do Care 😀”
Medical Supplies
Medical Supplies
Medical Supplies
Medical Supplies
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Medical Supplies
Medical Supplies
“Chris was knowledgeable, he explained set up, cleaning of cpap/mask and account information clearly.
I appreciated his knowledge and patience with all my questions.”