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April 2024 by Jason Ralphe
Service was fantastic once the wait to see an associate was over. I’ve been here for two of my own suits and got right in. Today was a long wait, but more my fault than Men’s Warehouse. It’s Prom time of year and we’re two weeks out. Busy was to be expected.
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April 2024 by Paul Williams
Staff was very friendly and helpful. decent selection. will buy the suit I am looking for, for a wedding here and probably any other suit needs. didn't have my size, 44S in stock in a few colors. ordering is about 5 days. tailoring is about 2 weeks.
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April 2024 by Joseph Damonte
Very bad service. Was waiting nearly 45 minutes for assistance just to pick up a suit. While asking for help all employees didn’t help as they said you need to sign in with a QR code to check in for assistance. Also, while leaving, the employee made me wait after I tried on my suit and asked me to grab your receipt while acknowledging like I wasn’t there or something. Other customers were very frustrated as well and most walked out the door because there was no assistance and the cashiers position to pay.
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April 2024 by Magick Quill
I took my son to get clothes for a new job. The staff was extremely helpful. They helped us find suits and dress shirts that looked good on my son.
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March 2024 by Donna Sanders
I would like to take a minute and thank GABRIEL!! My husband and I went into the Reno store last week on a last-minute hunt for a suit, something neither one of us was looking forward to doing. But GABRIEL made it a wonderful experience for both of us. My husband , like most men , hates trying on clothes and can be very particular. Gabriel was so patient with him and took his time and hunted the store looking for my husband's sizes. We ended up walking out with a suit, two shirts and a pair of shoes!! He even had his pants hemmed and the whole suit steamed and ready to go for our event the very next night. Thank you from the bottom of my heart to GABRIEL. You made our special night! You are kind, honest, considerate, patient, and most of all, the greatest at your job. Keep up the good work, kiddo. We will be back.. RespectfullyRichard and Donna
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March 2024 by Jared Link
Very good experience. Dylan was helpful and efficient, got me into a new suit with shirt and tie to match in about thirty minutes. Everything fit very nicely and the price was more than reasonable.
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March 2024 by Jared Burnabei
Gabriel king was a great taylor he helped find me the pefect suit thanks
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February 2024 by Virginia White
It was a pleasant trip and the associates were very helpful
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February 2024 by Keith Cruz
Friendly staff and very knowledgeable on their clothing selections! They will make sure you look the best for any event!
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January 2024 by Jennifer C.
Well stocked. Very knowledgeable and friendly staff.
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January 2024 by pfcollins22
I always have an easy time getting what I need, and the staff is always incredibly friendly especially with special orders or needing assistance ordering online. Clothing is great quality, especially for the price. Will maintain being a regular customer.
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December 2023 by Conner Bowen
Went there on 12/14 with my little brother to get a suit for his wifes funeral and was helped by Gabriel. He couldn't have given us any better service if possible and saved my brother a ton of money on a full suit combo. Could have charged us it in full but swapped out a jacket for the exact same one but was on clearance. I can't say enough about the kindness of Gabriel especially with all the stuff my brother has been through. I will definitely be going back there for my own personal custom suit
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December 2023 by She’s A Mee
What a ripoff. You can BUY a tux for the same you rent here. Poor customer service too. They also let you get it two weeks ahead of an event but charge you a late fee ONE DAY AFTER THE EVENT. I will never come back and will tell anyone I know to rent elsewhere for their event. NOT what I’d expect with a $350 tux rental! Ridiculous!
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December 2023 by Tyler R
Was told this store offers measurement services. Scheduled an appointment but when I arrived they would not measure me unless I picked a suit to buy first. Location only seems to want to offer customer service once they know how much you’re planning to spend. Manager’s pushiness in trying to get us to commit to buying was very off-putting, my fiancé and I left immediately.
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October 2023 by Benjamin Crowley
My brother and I rented suits for his wedding and we were told that we would get them before the wedding so we could try them on to make sure everything worked. They assured us that we would be able to expedite different sizes if something wasn’t fitting right. We received both suits a weeks before the wedding and tried them on that night. My brothers vest was to big, his shirt was wrinkly and the suit jacket had weird ridge bumps close to the neck when he put it on. It basically didn’t fit him. My pants were to short and to tight in the calves. My brother went in the next day to swap what didn’t work and they told him he was basically out of luck and he would have to deal with it cause they didn’t have any different sizes. I went in the following day and the guy I talked to looked at me funny when I told him my pants weren’t fitting right and made it seem like there was nothing he could do. He said “well we don’t have anything here right now to switch it out with”. Obviously?! They said they would expedite shipping so I do not know why he even said that. I told him the wedding was a week out so it shouldn’t be a problem, assuming he would tell me they could expedite. He just told me to put the pants on in the back so he could check them out. I did this and came out of the dressing room and he disappeared. I waited 10 minutes for him to come back and he didn’t. Everyone else was busy with a customer. Not sure what’s going on at this place but the service is strange and not super helpful after you get your suit. I walked out because I needed to go to other errands and didn’t have time to wait for someone to notice the guy standing patiently waiting for help. What’s the point of getting a nice suit for a wedding if it doesn’t even fit. $600 down the toilet.
