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January 2024 by A T
Lost my business today! Literally no parking! And some weirdos hanging around the doors that wouldn't leave. Sorry I don't feel comfortable buying a bunch of expensive jewelry and walking out the door with some strange men standing around and walking a few miles to my car. How is this not seen as a problem by the owners? And this was midday during the work week!
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December 2023 by M.S.A.
We have used this family run business for over 20 years with nothing but quality personal and professional experiences! Can't say enough good things about their beautiful jewelry collection, excellent repair work, and creativity that n remaking old pieces into new treasures!
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December 2023 by cmsandroni
Midtown Diamonds is amazing! They did two custom rings for our engagement and wedding, and the process was seamless and so easy. Andrew and Eric were both super patient and helpful in guiding us through the whole process, and both custom projects came back so quickly! Moreover the final product came out even better than we could have hoped for. I won’t use any other jeweler in Reno! Thanks Midtown Diamonds!
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December 2023 by Tom Stohlgren
Erik and Andrew are friendly, knowledgable, experts. It sounds simpler than it is. We needed detailed repairs on two wedding rings. They explained the processes involved for each ring, and provided a very reasonable estimate. They were fun to deal with and made "customers for life."
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December 2023 by Joel Tolbirt
Andrew and Eric did an amazing job helping me get my engagement ring designed. I can’t admit to knowing a lot about the subject but they walked me through and let me make an informed decision. Really appreciate their help. I’m about to give it to my SO in a few minutes so let’s see how that goes.
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December 2023 by Nathan Fogelsong
Andrew was great! He listened. He showed us different items. He patently educated us in jewelry and helped us define what really mattered.My fiancé is now over the moon happy and showing off her ring to all her friends.I would gladly refer anyone here.
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November 2023 by Karen Wills-Hamlin
Great experience... can't say enough how helpful and friendly these people are. I worked with Andrew on a custom design and absolutely love it! He answered all my questions and kept me informed at every step.This is a nice place to do business... locally owned, no sales pressure, or attitude that you find at some jewelry stores. Highly recommend!
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November 2023 by Vincent Fleming
Glad I found these guys years ago for a simple ring resizing. Family place that’s since repaired my wife’s engagement ring twice and made a super nice sapphire/diamond ring just from my idea of it for our fifth anniversary. Haven’t gone anywhere else since I first went to Midtown Diamonds. Plus I like their office dog, although he sadly completely ignores me.
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October 2023 by Heather Brown
Staff went above and beyond to help us. I cannot be happier with our purchases and we even left with a delightful piece my husband fell in love with. Bottom line is if you’re looking for a lifetime piece of jewelry this is the place to go.Great staff, quality pieces, and Pippin!
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October 2023 by Shelly Carney
I had 2 small diamonds added to an existing ring which turned out much better than I expected. I also bought a 5 diamond ring which turned out beautifully. Very pleased with the experience at Midtown Diamonds. Erik was great to work with. Very professional and all involved did a wonderful job. I highly recommend!
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October 2023 by Megan Nutt
I brought a few necklaces to Midtown diamonds for some little repairs and was given prompt knowledgeable service, and my order was ready much sooner than anticipated. The work was done beautifully, and I am now wearing my jewelry again!
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September 2023 by sharmin buchanan
I recently moved to the Reno area and found Midtown Diamonds when looking for trustworthy jewelry repair. They are always friendly and happy to take care of all of my most loved pieces. Their attention to detail is hard to find these days. I highly recommend them for all my jewelry needs!
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August 2023 by rhonda barranco
All I wanted was assurance that it was "My"Diamond" put back into my ring that had been repaired. This was a new shop to me, I had no history here. Yes I was paranoid having my VS1 1.80 ct diamond set. That diamond cost more than my 2023 Nissan Maxima.The mom said " you should have never left it with us if you didnt trust us"The dad said no we dont have 30X loops or diamond testersThen the mom yelled " OMG" like I was a trespasser on their territory & I had no right to be assured this was " My Diamond"It's a really quick proceedure, I am shown the # under magnification.I could have left there smiling in less than 1 minute. But instead I left there in tears and had to go to another jeweler to fInd out in 1 minute, YES it was my diamond.One minute of service & a few less scummy comments to me I could have left there happy.I DID NOTThey must rely on jewelry repair because stock items were unappealing & overpriced.Make sure it's your diamond
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July 2023 by Catherine K.
A True Reno Gem Midtown Diamonds is truly a Reno gem. Their customer service is superb and the quality of their products is unmatched in the area. I went in with a purpose...get my wedding band re-sized and discuss a custom made pendant. The ring was a simple task, but hand drawing my "idea" took a little more effort. However, it wasn't a difficult task for Erik and within 30 minutes he had a sketch for me to look at complete with a "rough" placement of the diamonds. Fast forward a few weeks, I was approving the wax mold then walking out with the finished product. I was absolutely thrilled with the results and quality of the pendant. I don't live in the Greater Reno area, but I would travel to Midtown Diamonds for any jewelry needs...they are truly worth it.
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June 2023 by Joe Martini
These guys are the best! Great customer service, great products and Erik and his team really know what they’re doing!!! Highly recommend Midtown Diamonds
