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November 2023 by Ryan Livinstun
Called them walking down the street hot and cramping up ask if they would stay open just 3 minutes past 5pm girl who sounded like a child told me yes, they try to stay open as late as can. I walked all the way from del taco on South Virginia street to here got here and it was just turning 5:01 when getting to window both girls see me but turn their open sign off on me right when i got to the door. They had no compassion wouldn't make any exception despite my last ten years of business with them. Started to point to a sign on the window that shows a clear acre location. yeah, i am sure after walking all the way down here and being assured they try and stay open yet refusing me service i swear on my life i was only 30 seconds to a minute past 5pm closing time. I tried to be nice and said please i walked all the way down here she goes nope. SO, I PUT MY FLIP OFF FINGER IN WINDOW DIDNT EVEN CALL HER A NAME OR ANYTHING JUST THE FINGER. They call the cops on me. I have never had such rude employees that act both cowardish and childish in my 20 plus years of living in Reno,Nevada they are truly making me feel like reno is not a good city to live in...
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March 2023 by Kenneth Conner
Longest wait has been under 5 minutes, the women working there have always been pleasant to deal with. I'm usually in and out in a couple of minutes.
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February 2023 by Gordon W
Always friendly and quick to help you as soon as you walk in.
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January 2023 by David Reinhardt
Money Tree's accessibility and customer service are exceptional!I visit only a couple times a year and my request is always taken care of within ten minutes. I have been using their service for at least ten years!?The Employees are always attentive, often very nice & attractive. Works for me.?Services include prepaid Debit cards, check cashing (And if it's for your Birthday you get discount w/30 days)along with Money Orders and more.Definitely a resource for many in the downtown Reno area who are not with Traditional Banking! Right on Virginia as you are heading south into Midtown.?
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August 2022 by Mark Vaught
Very friendly and they make sure you understand everything before you leave
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August 2022 by Daniel G.
This is the only place anyone needs not only to get the awesome service and accurate service but when walking out a feeling of confidence and a nice touch of financial freedom will illuminate your path Thanks to all at Moneytree
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July 2022 by Jeremiah Zuniga
MoneyTree staff is always courteous and professional. Most importantly, they keep that line moving despite the chatty customers who are fond of sharing the specific predicament that necessitated the loan. If you pay attention and have your documents in order, you can be finished with your business in about 5 minutes.
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June 2022 by Rodney W.
The atmosphere in this place is calming and the fantastic employee, Faith, that helped me today was absolutely amazing! She set my mind at ease and answered all of my questions without hesitation. Not only that, but she had an amazing smile and a plucky and helpful attitude that just makes you KNOW you are in good hands. 5 stars all the way!well earned.
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August 2021 by Cody Sherrill
I cashed a tribal check a couple of days ago no problem. Today they see a native and a tribal check and all of the sudden I have to jump through hoops to qualify a legitimate check. Once I resolved one issue another rose up, like they're just making things up to not cash this legal check. The staff from associate to manager was extremely rude. It's like because the fund come from a non white entity and they see me and automatically I'm a piece of trash. To those working here.
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May 2021 by Michael Hanssen
Whenever I need a check cashed this is the place to go. Friendly staff.
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November 2020 by Tanisha Bourne
Thanks to the teller that helped me with my check and cashing it I was having some problems with cashing it and went to the money tree in sparks nv and got it cashed with no problem so thanks. She was so nice and kind
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September 2020 by Nikki N.
I haven't been to a money tree in years and I received a check sent to me by the company I actually work for and decided to try this place out considering it's a weekend and my actual bank is closed. I felt profiled and very uncomfortable the teller called my work tried to verify the check even though our business office was closed considering it's the weekend she asked me multiple times why I received a check and took forever trying to verify. Even though the check and if matched my name address and it's for a company I work for. She even called my cell phone and dialed the wrong number and said she didn't recognize my voice on the voicemail. So I had to run to my car grab my phone and tell her my number again and when she actually dialed the correct number this time she saw it was my phone. So rude I will tell my friends and family to never come to this store!
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June 2020 by B Ga.
Well I would like to say money tree nicest nicest bunch of people behind the counter I have encountered when I told them my story so that what I was going through they went above and beyond to get me the loan I needed and work with me and made it so easy to achieve the amount of money that I needed so understanding and just awesome people behind the counter ladies there are great very understanding made me feel very comfortable and made it easy to fill out the application which they helped me do this is my third loan from them and now I know if I get in a jam I will go to Money Tree without question highly highly recommend this place to anyone that needs a loan Short Term Loan as they will do their best to get you what you need to get out of the jam so thank you beautiful ladies of money tree.
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May 2020 by Fatty Matty
I love Myra!!! Loan approved!!!
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April 2020 by Heather Brown
Friendly, quick and easy. This is my 3rd loan through them
