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October 2023 by gary klopfenstein
Easy to follow on line instructions and a very friendly and helpful staff
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August 2023 by Sarah Dorminy
I’ve been a customer of theirs for years, and they are always so friendly and helpful every time I talk to them. It seems like they’re really happy people and genuinely like what they do and like helping people. I highly recommend renting a unit here if you can find one available!
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August 2023 by kylie robinson
easy process, we used their service for a year and our stuff was kept safe. good location and really nice staff!
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July 2023 by Ted C.
All good there, so far! I've had a unit there only for a couple months, but everybody there that I've had contact with have been very nice, knowledgable and helpful. Looks like the place is well secured and kept up well.
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March 2023 by Ryan Hoffmann
The staff are hands down the most helpful and kind. Went from a smaller unit to a larger one in house and Connie made it as stress free as possible. Definitely recommend!
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January 2023 by Sherrie Jordan
Best Self Storage in Reno. So friendly and helpful
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August 2022 by William Cook
It is a good storage service. One word of warning is that dust and dirt gets into the units.
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July 2022 by Tony Starr
The staff here is awesome! The facilities are always clean and I’ve not had any problems.
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June 2022 by ken song
I stored my travel trailer here for about 18 months. They have really good customer service. Courteous and professional. Clean facility and they have a dump station on site
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June 2022 by Lionel Oconnor
Helpful staff and great facility. I would store my belongings there again if ever I had to.
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June 2022 by Caitlin Smith
Really nice storage facility. Friendly staff.
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September 2021 by Tyler Dinslage
I was in a pinch and needed a storage unit. I called Northwest Self Storage and Connie answered. She was very helpful and able to get me into a storage unit that same day. I would highly recommend.
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August 2021 by Becky Burk
We've stored here on 2 separate occasions. The staff are extraordinarily friendly and professional. The process or renting is smooth and the units are clean and in good repair. Kudos to a well-run business!
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August 2021 by Rick Munoz
Very clean. Staff is terrific
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April 2021 by Riki H.
AMAZING customer service. I called soooooo many storage places around town desperate to find a good deal. Not only did I find that I found one of the BEST customer service experiences I have ever had. Sarah answered all my questions and was so helpful and KIND. Even though they were full at the moment she encouraged me to call back since they did have some move outs pending. I did call back 2 days later and Connie helped me rent a unit right away. Connie was also very helpful and lovely to work with. This place is locally owned and they are not going to raise your rent multiple times like the big name places. I am so thankful that I was able to find this place. Thank you so much to the ladies that work here! You are Appreciated!!!!
