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December 2023
They need to hire literate people. How hard is it to deliver to the right address? Too many packages lost once I see it’s coming from ontrac I know I’m not getting my package
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November 2023
Absolutely inexcusable service. Two shipments within three days, both delivered to an incorrect address. The parcels were labeled correctly, my street address is clearly visible at the front of the property and yet, in both instances, the parcels were left at the wrong home.
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September 2023
Horrible customer service. First they said the business wasn’t open. We are open 24 hours a day Monday through Friday. Trying to contact them after this took a week. Tried the website, customer service line, text. Took a week to receive a package that in town and was planned to be delivered next day initially. ??
